Inquire command output Total=0

Question

Hi Folks, We have upgraded backup datazone from 7.6.3 to 8.2.1.We ran inquire command before upgrading storage node and all the devices were visible before upgrading as soon as we have upgraded storage node inquire command returned value Total=0.We are unable to configure storage node as devices are not visible in it.Please help me to resolve this .

ble1 · Accepted Answer

If this is on AIX, try to restart lus driver. rmdev -l lus mkdev -l lus lsdev -C -l lus

bingo.1 · Answer

Inquire does nothing else but scanning the SCSI addresses one by one and checks whether there is a response.

NW does not install any device drivers - it relys on the system device names.

Consequently you must ensure that the OS 'sees' the devices.

I doubt that this is the case here.

Dhirajhcl · Answer

Hi, OS can able to see devices we have checked with that.

bingo.1 · Answer

Did you run INQUIRE on the storage node?

Dhirajhcl · Answer

Yes on storage node only earlier it was showing all the drives but after upgrade it is fetching output 'Total=0'Backup server is AIX server so we have checked os level drives as lsdev -Cc tapes

Dhirajhcl · Answer

Thanks for Help issue has been resolved.We have restared lus driver and now all the drives are visible.

NetWorker

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