Issue while backing up storage area using NMD

Question

Hi All, We are using Networker Module for Documentum for backup of Documentum. When we are backing up storgae areas, we are getting below error. Apr 12 15:13:05 myshec234308d.mycompany: --- Unsuccessful Save Sets --- Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:12 nsrnmdsv: SA quiesce: Succeeded Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:16 nsrnmdsv: run_command2: The command 'C:\Progra~1\Documentum\java\1.6.0_17\bin\java.exe' nsrnmdde -o query -t 'filestore_01::-2147425775' -F 10 -P 'D:\Shilpa\DRTool
sr\applogs
srnmdsv_de_documentum_5032_1365759723' -H MYSHEC234308D failed with exit code -1024. Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:16 nsrnmdsv: Failed to get SA subdirs list from nsrnmdde: Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum  The command 'C:\Progra~1\Documentum\java\1.6.0_17\bin\java.exe' nsrnmdde -o query -t 'filestore_01::-2147425775' -F 10 -P 'D:\Shilpa\DRTool
sr\applogs
srnmdsv_de_documentum_5032_1365759723' -H MYSHEC234308D failed with exit code -1024. Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:16 nsrnmdsv: SA backup: Failed to obtain the subdirs/files of SA(s) for the backup: Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum  The command 'C:\Progra~1\Documentum\java\1.6.0_17\bin\java.exe' nsrnmdde -o query -t 'filestore_01::-2147425775' -F 10 -P 'D:\Shilpa\DRTool
sr\applogs
srnmdsv_de_documentum_5032_1365759723' -H MYSHEC234308D failed with exit code -1024. Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:16 nsrnmdsv: Error: Failed to obtain the subdirs/files of SA(s) for the backup. Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum The command 'C:\Progra~1\Documentum\java\1.6.0_17\bin\java.exe' nsrnmdde -o query -t 'filestore_01::-2147425775' -F 10 -P 'D:\Shilpa\DRTool
sr\applogs
srnmdsv_de_documentum_5032_1365759723' -H MYSHEC234308D failed with exit code -1024. Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:16 nsrnmdsv: Error: An error occurred during the NMD task execution: The command 'C:\Progra~1\Documentum\java\1.6.0_17\bin\java.exe' nsrnmdde -o query -t 'filestore_01::-2147425775' -F 10 -P 'D:\Shilpa\DRTool
sr\applogs
srnmdsv_de_documentum_5032_1365759723' -H MYSHEC234308D failed with exit code -1024. Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:20 nsrnmdsv: SA unquiesce: Succeeded Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:20 nsrnmdsv: All the backups failed in this session Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:20 nsrnmdsv: Task cleanup is successful Apr 12 15:13:05 myshec234308d.mycompany:   myshec234308d.mycompany:DCB_documentum: retried 1 times. Any ideas on this? Please let us know. Thanks, Shilpa

Shilpa_Am · Accepted Answer

Hi,

There was a dummy folder created in filestore_01. Once we deleted that folder, it started working fine. Posting it because it might be useful to others if somebody else faces the same issue.

Thanks,

Shilpa

NetWorker

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