Issue while backing up storage area using NMD

Hi All,

We are using Networker Module for Documentum for backup of Documentum. When we are backing up storgae areas, we are getting below error.

Apr 12 15:13:05 myshec234308d.mycompany: --- Unsuccessful Save Sets ---

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:12 nsrnmdsv: SA quiesce: Succeeded

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:16 nsrnmdsv: run_command2: The command "C:\Progra~1\Documentum\java\1.6.0_17\bin\java.exe" nsrnmdde -o query -t "filestore_01::-2147425775" -F 10 -P "D:\Shilpa\DRTool\nsr\applogs\nsrnmdsv_de_documentum_5032_1365759723" -H MYSHEC234308D failed with exit code -1024.

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:16 nsrnmdsv: Failed to get SA subdirs list from nsrnmdde:

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum  The command "C:\Progra~1\Documentum\java\1.6.0_17\bin\java.exe" nsrnmdde -o query -t "filestore_01::-2147425775" -F 10 -P "D:\Shilpa\DRTool\nsr\applogs\nsrnmdsv_de_documentum_5032_1365759723" -H MYSHEC234308D failed with exit code -1024.

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:16 nsrnmdsv: SA backup: Failed to obtain the subdirs/files of SA(s) for the backup:

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum  The command "C:\Progra~1\Documentum\java\1.6.0_17\bin\java.exe" nsrnmdde -o query -t "filestore_01::-2147425775" -F 10 -P "D:\Shilpa\DRTool\nsr\applogs\nsrnmdsv_de_documentum_5032_1365759723" -H MYSHEC234308D failed with exit code -1024.

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:16 nsrnmdsv: Error: Failed to obtain the subdirs/files of SA(s) for the backup.

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum The command "C:\Progra~1\Documentum\java\1.6.0_17\bin\java.exe" nsrnmdde -o query -t "filestore_01::-2147425775" -F 10 -P "D:\Shilpa\DRTool\nsr\applogs\nsrnmdsv_de_documentum_5032_1365759723" -H MYSHEC234308D failed with exit code -1024.

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:16 nsrnmdsv: Error: An error occurred during the NMD task execution: The command "C:\Progra~1\Documentum\java\1.6.0_17\bin\java.exe" nsrnmdde -o query -t "filestore_01::-2147425775" -F 10 -P "D:\Shilpa\DRTool\nsr\applogs\nsrnmdsv_de_documentum_5032_1365759723" -H MYSHEC234308D failed with exit code -1024.

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:20 nsrnmdsv: SA unquiesce: Succeeded

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:20 nsrnmdsv: All the backups failed in this session

Apr 12 15:13:05 myshec234308d.mycompany: * myshec234308d.mycompany:DCB_documentum 04/12/13 15:12:20 nsrnmdsv: Task cleanup is successful

Apr 12 15:13:05 myshec234308d.mycompany:   myshec234308d.mycompany:DCB_documentum: retried 1 times.

Any ideas on this? Please let us know.

Thanks,

Shilpa