4 Operator

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14.4K Posts

June 27th, 2009 03:00

According to what you posted /raid failed... I assume it failed in first run and then second run was initiated due to client retry set in group. According to what is says in group resource, it failed second time as well I guess.

2 Intern

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724 Posts

May 26th, 2009 11:00

Have you checked for any errors in the log files? It may be failing at some point, and is just restarting to try again. Did you check if both backups are valid in the mediadatabase?

181 Posts

May 26th, 2009 22:00

Hi,

This will happen when the server is taking backup sudenly it lost their conenctivity with the File , So this will again start the Backup from the start .The solution is Check the Client retries Properties , reduce the Entry to 1 . Then check the problem exists or not .


Rajesh S

455 Posts

May 28th, 2009 02:00

Check your CLIENT and GROUPS configurations.
Have you using any special SCHEDULES?
Does the second backup start immediately after the first one?
What happen after the second backup had completed?

2 Intern

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1.1K Posts

May 28th, 2009 02:00

You may have amended the value in the Interval field in the group configuration from 24 hours - if you set this below 24 then it will run so many hours after the first scheduled backup. It also might be the backup is failing and configured to retry (again in the group configuration).

2 Intern

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132 Posts

May 30th, 2009 04:00

Hi HabibG2

I check the client and group configurations and they seems good. Regarding the schedules, yes I am using custom schedules which starts at 2:00 am.
The backup starts immediatley after the first one.The second one fails because we start the working hours before it finishes.

Many thanks

455 Posts

June 1st, 2009 02:00

Stop and restart the service. If this does not work then you may try delete and recreate the backup job ( the client) with the same settings.

2 Intern

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1.1K Posts

June 2nd, 2009 06:00

You probably have the group set to retry failed backups. What causes the backup to fail - do you kill a process off if it is still backing up at start of working hours?

2 Intern

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132 Posts

June 15th, 2009 01:00

If you mean the service in the backup server, I did reboot the server.
I tried creating new client on the server, yet the same problem still remining.
Once the normal backup finish, start over again.

2 Intern

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1.1K Posts

June 15th, 2009 01:00

Jihad, can you post the resources for the client and group - at command line:

nsradmin
. type:NSR client;name:yourclientname
p
. type:NSR group;name:yourgroupname
p

- paste that output in here so we can see how you have configured this client. You also did not explain how you stopped the backup..

2 Intern

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132 Posts

June 21st, 2009 03:00

To tell you the truth I could not do it.

would you please write the commond in one line with example?


Thank you David

2 Intern

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1.1K Posts

June 26th, 2009 01:00

You should also be running this on the server not the client

2 Intern

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1.1K Posts

June 26th, 2009 01:00

It is not a one line command! First things first then, when you type the first part of the command in "nsradmin" does to prompt change to "nsradmin>"?

2 Intern

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132 Posts

June 27th, 2009 03:00

Here is the output:

nsradmin> . type:NSR client;name:totalws
Current query set
nsradmin> p
type: NSR client;
name: totalws;
server: ye-sah-bak02.ye.ad.ep.corp.local;
client id: \
ac52a846-00000004-4996aaba-4996ae45-00270000-0a301b9b;
scheduled backup: Enabled;
comment: Weekly Pool;
Save operations: ;
archive services: Disabled;
schedule: Thursday_Full_Dailyskip;
browse policy: Month;
retention policy: Month;
statistics: elapsed = 738862, index size (KB) = 205
amount used (KB) = 2052667, entries = 1
directive: ;
group: Linux_Weekly;
save set: All;
priority: 500;
File inactivity threshold: 0;
File inactivity alert threshold: 0;
remote access: *@*;
remote user: ;
password: ;
backup command: ;
application information: ;
ndmp: No;
NDMP array name: ;
De-duplication backup: No;
De-duplication node: ;
virtual client: No;
physical host: ;
Proxy backup type: ;
Proxy backup host: ;
executable path: ;
server network interface: 10.48.27.158;
aliases: totalws, totalws.ye.ad.ep.corp.local;
index path: ;
owner notification: ;
parallelism: 6;
archive users: ;
storage nodes: nsrserverhost;
recover storage nodes: ;
clone storage nodes: ;
hard links: Disabled;
short filenames: Disabled;
BMR: Disabled;
BMR options: ;
client OS type: Linux;
CPUs: 4;
NetWorker version: 7.4.4.Build.634;
enabler in use: Yes;
licensed applications: ;
licensed PSPs: ;

type: NSR client;
name: totalws;
server: ye-sah-bak02.ye.ad.ep.corp.local;
client id: \
ac52a846-00000004-4996aaba-4996ae45-00270000-0a301b9b;
scheduled backup: Enabled;
comment: Monthly Pool;
Save operations: ;
archive services: Disabled;
schedule: Full on 1st of Month;
browse policy: Year;
retention policy: Year;
statistics: elapsed = 738862, index size (KB) = 205
amount used (KB) = 2052667, entries = 1
directive: ;
group: Linux_Monthly;
save set: All;
priority: 500;
File inactivity threshold: 0;
File inactivity alert threshold: 0;
remote access: *@*;
remote user: ;
password: ;
backup command: ;
application information: ;
ndmp: No;
NDMP array name: ;
De-duplication backup: No;
De-duplication node: ;
virtual client: No;
physical host: ;
Proxy backup type: ;
Proxy backup host: ;
executable path: ;
server network interface: 10.48.27.158;
aliases: totalws, totalws.ye.ad.ep.corp.local;
index path: ;
owner notification: ;
parallelism: 6;
archive users: ;
storage nodes: nsrserverhost;
recover storage nodes: ;
clone storage nodes: ;
hard links: Disabled;
short filenames: Disabled;
BMR: Disabled;
BMR options: ;
client OS type: Linux;
CPUs: 4;
NetWorker version: 7.4.4.Build.634;
enabler in use: Yes;
licensed applications: ;
licensed PSPs: ;

type: NSR client;
name: totalws;
server: ye-sah-bak02.ye.ad.ep.corp.local;
client id: \
ac52a846-00000004-4996aaba-4996ae45-00270000-0a301b9b;
scheduled backup: Enabled;
comment: Daily Pool;
Save operations: ;
archive services: Disabled;
schedule: DailyFull;
browse policy: 2 Weeks;
retention policy: 2 Weeks;
statistics: elapsed = 738862, index size (KB) = 205
amount used (KB) = 2052667, entries = 1
directive: ;
group: Linux_Daily;
save set: /raid;
priority: 500;
File inactivity threshold: 0;
File inactivity alert threshold: 0;
remote access: *@*;
remote user: ;
password: ;
backup command: ;
application information: ;
ndmp: No;
NDMP array name: ;
De-duplication backup: No;
De-duplication node: ;
virtual client: No;
physical host: ;
Proxy backup type: ;
Proxy backup host: ;
executable path: ;
server network interface: 10.48.27.158;
aliases: totalws, totalws.ye.ad.ep.corp.local;
index path: ;
owner notification: ;
parallelism: 6;
archive users: ;
storage nodes: nsrserverhost;
recover storage nodes: ;
clone storage nodes: ;
hard links: Disabled;
short filenames: Disabled;
BMR: Disabled;
BMR options: ;
client OS type: Linux;
CPUs: 4;
NetWorker version: 7.4.4.Build.634;
enabler in use: Yes;
licensed applications: ;
licensed PSPs: ;

type: NSR client;
name: totalws;
server: ye-sah-bak02.ye.ad.ep.corp.local;
client id: \
ac52a846-00000004-4996aaba-4996ae45-00270000-0a301b9b;
scheduled backup: Enabled;
comment: New;
Save operations: ;
archive services: Disabled;
schedule: DailyFull;
browse policy: 2 Weeks;
retention policy: 2 Weeks;
statistics: elapsed = 738862, index size (KB) = 205
amount used (KB) = 2052667, entries = 1
directive: ;
group: Linux_Daily_new;
save set: /raid;
priority: 500;
File inactivity threshold: 0;
File inactivity alert threshold: 0;
remote access: *@*;
remote user: ;
password: ;
backup command: ;
application information: ;
ndmp: No;
NDMP array name: ;
De-duplication backup: No;
De-duplication node: ;
virtual client: No;
physical host: ;
Proxy backup type: ;
Proxy backup host: ;
executable path: ;
server network interface: 10.48.27.158;
aliases: totalws, totalws.ye.ad.ep.corp.local;
index path: ;
owner notification: ;
parallelism: 6;
archive users: ;
storage nodes: nsrserverhost;
recover storage nodes: ;
clone storage nodes: ;
hard links: Disabled;
short filenames: Disabled;
BMR: Disabled;
BMR options: ;
client OS type: Linux;
CPUs: 4;
NetWorker version: 7.4.4.Build.634;
enabler in use: Yes;
licensed applications: ;
licensed PSPs: ;

type: NSR client;
name: totalws;
server: ye-sah-bak02.ye.ad.ep.corp.local;
client id: \
ac52a846-00000004-4996aaba-4996ae45-00270000-0a301b9b;
scheduled backup: Enabled;
comment: SISMAGE;
Save operations: ;
archive services: Disabled;
schedule: Full on 1st of Month;
browse policy: Year;
retention policy: Year;
statistics: elapsed = 738862, index size (KB) = 205
amount used (KB) = 2052667, entries = 1
directive: ;
group: Daily_Backup_Test, Default;
save set: /raid/backup;
priority: 500;
File inactivity threshold: 0;
File inactivity alert threshold: 0;
remote access: *@*;
remote user: ;
password: ;
backup command: ;
application information: ;
ndmp: No;
NDMP array name: ;
De-duplication backup: No;
De-duplication node: ;
virtual client: No;
physical host: ;
Proxy backup type: ;
Proxy backup host: ;
executable path: ;
server network interface: 10.48.27.158;
aliases: totalws, totalws.ye.ad.ep.corp.local;
index path: ;
owner notification: ;
parallelism: 6;
archive users: ;
storage nodes: nsrserverhost;
recover storage nodes: ;
clone storage nodes: ;
hard links: Disabled;
short filenames: Disabled;
BMR: Disabled;
BMR options: ;
client OS type: Linux;
CPUs: 4;
NetWorker version: 7.4.4.Build.634;
enabler in use: Yes;
licensed applications: ;
licensed PSPs: ;
nsradmin>
nsradmin> . type:NSR group;name:linux_Daily
Current query set
nsradmin> p
type: NSR group;
name: Linux_Daily;
comment: ;
snapshot: False;
autostart: Enabled;
autorestart: Disabled;
start time: "3:00";
last start: "Sat Jun 27 03:00:00 2009";
last end: "Sat Jun 27 08:11:44 2009";
interval: "24:00";
restart window: "12:00";
force incremental: Yes;
savegrp parallelism: 0;
client retries: 1;
clones: No;
clone pool: Default Clone;
success threshold: Warning;
options: Manual restart;
level: ;
printer: ;
schedule: ;
schedule time: ;
expiration time: ;
inactivity timeout: 30;
File inactivity threshold: 30;
File inactivity alert threshold: 30;
work list: totalws, "full:index", index;
completion: totalws, /raid, "failed:full:save",
"* totalws:/raid 1 retry attempted
* totalws:/raid (interrupted), exiting
* totalws:/raid aborted";
status: idle;
Snapshot Policy: Daily;
Snapshot Pool: Default;
nsradmin>

2 Intern

 • 

1.1K Posts

June 29th, 2009 00:00

You have this set in the group:

client retries: 1;

It means that if the backup fails it will try one more time to backup.


We can see what happened from the work list:

work list: totalws, "full:index", index;
completion: totalws, /raid, "failed:full:save",
"* totalws:/raid 1 retry attempted
* totalws:/raid (interrupted), exiting
* totalws:/raid aborted";

So the backup failed, a retry was attempted and that retry was interrupted (I would guess you stopped the group manually)...
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