NetWorker 7.4.3 errors with VCB 1.5 (VMWare consolidated backup)

Question

Hello,

our constellation:

- NetWorker Server 7.4 SP3 on Linux (SLES10SP2)
- VCB-Proxy with VCB 1.5 an NetWorker Storage Node 7.4 SP3 on Windows (Server 2003)

Were getting the following error if we execute a savegroup with on Client (Virtual Maschine in Virtual Center).

40473:savegroup: command ' save_vcb.bat -s myhost.mydomain.local -g Allg_FS_1_Mo-Fr -LL -m myhost.mydomain.local -o "vss:*=off" -l full -W 78 -N VM:myhost.mydomain.local :*FULL* VM:myhost.mydomain.local:*FULL*' for client myhost.mydomain.local exited with return code -1.

32496:savegroup: job (320659) host: myhost.mydomain.local savepoint: VM:myhost.mydomain.local:*FULL* had ERROR indication(s) at completion.

On the VCB-Proxy the data of the virtual maschine is mounted via VCB and copied to disk but the data generated by VCB is not saved by networker.

Manually executing the save_vcb.bat command on the Windows Storage Node is working fine.

We are able to backup our VMs (Virtual Maschines) described as for NetWorker 7.3. (only one client for all VMs, configuration over the VCB-Proxy Client with different savesets).

There are no errors in the C:\Windows\TEMP files or daemon.raw file on our Storage Node (VCB-Proxy)! Testing with VCB 1.1 results with the same errors.

Any idea how to resolve this issue?

Thanks,

Best Regards,

Patrick Klaus

ble1 · Answer

I hope your saveset in client resource is not VM:hostname:*FULL* as that would be valid for 7.4.1, but not after.

Also, remove the part for VSS being disabled - this is known to cause some issues - I believe this is also documented in release notes.

PaddyX1 · Answer

Hello,Saveset 'VM:hostname:*FULL*' and only '*FULL*' results in the same error.'VSS:*=off' is automatic produced or written by the savegroup command. It is definitly not in my saveset configuration. In earlier versions of NetWorker it is described to write this option manually to the saveset configuration:http://vpp-dev-1.vmware.com/home/servlet/JiveServlet/download/1084-2-1088/Integrating_Legato_NetWorker_7.4.pdf;jsessionid=624B53F998CE301049636C6ED68EDE80Regards,PatrickMessage was edited by: PaddyX1

ble1 · Answer

Yes, newer NW docs are not synced with vmware... it's pity EMC is not doing an effort here.

Nevertheless, you should use *FULL* as saveset.

You said that save_vcb breaks which makes me believe mount part has passed. If that is the case then probably the issue is in one of the config.js settings. Could you post your configuration here?

PaddyX1 · Answer

Hello Hrvoje,the problem is fixed. There was a accessrights problem on the VCB-Proxy server. It is required to fill in the Administrator und Password from the VCB-Proxy in the VM-Client definied in the NetWorker GUI. Without this rights, the save command on the VCB-Proxy is executed with SYSTEM-account rights and produces the error described in my post here.I'm confused that there are so many different documentations with different options to set about VCB in Networker.Regards

ble1 · Answer

The problem is that VCB management within NW changed in 741, 742 and 743. It will change again in 7.5 so...

NetWorker

NetWorker 7.4.3 errors with VCB 1.5 (VMWare consolidated backup)

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