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14 Posts
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1149
August 30th, 2016 05:00
Networker does not backup anything from one specific client .
Hi ,
I have a fileserver client with 8.2.2.4 .
Networker server has also 8.2.2.4 version installed .
The backup does not work at all for about two weeks . It`s a BBB backup configuration that it`s saved to disk and when the job starts it just hangs for hours and days if i let it .
Strange thing is that the backup does not work even if i disable BBB - same behaviour .
We reinstalled the client software , restarted both the server and client ( several times) but with no luck .
Any ideas ?
Valentin Ciobanu
System Engineer
STAR STORAGE
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bingo.1
2.4K Posts
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August 31st, 2016 17:00
First of all, you should verify whether a backup is possible at all. For this purpose run a manual backup first...
- login at the client
- execute the command to backup a small directory like: save [-s -b ]
Only if this works fine, ...
- create the appropropriate client resource
- add the client to a (new) savegroup and
- run a 'fake' test with the command: savegrp -pv [-c ] -l full -G
and verify the result.
Only if this works fine, ...
- run a 'true' test with the command: savegrp [-c ] -l full -G
and verify the result.
Then compare the configuration for the new client with the existing one.
ShubhamMishra
40 Posts
0
September 5th, 2016 07:00
What is the OS of the file system client that you are trying to backup using BBB ?
What do you mean when you say backing up to disk - BBB is on;y supported for AFTD or DD.
Are you able to take a normal backup - I presume NO. So first try a normal backup, see if that is successful. Then go for BBB, you can check the compatibility guide for Block Based Backup for NetWorker over here: CompGuideApp
Also for NetWorker 8.2.2 BBB is only supported for Windows 2008, 2008R2, 2012, 2012R2 more details in compatibility guide, so make sure you are backing up the right OS.