Networker nsravtar error

Most likey some files or flags missed but the backups was completed and registered, meaning there is some recoverable data.

What does the log file say?

Hi Steven Weller,

Thanks for reply,

2009-11-16 02:20:18 avtar Info <5241>: Logging to C:\Program Files\Legato\nsr\dedup\logs\avtar_save_108880_105144.log
2009-11-16 02:20:18 avtar Info <5551>: Command Line: C:\Program Files\Legato\nsr\bin\nsravtar.exe --vardir="C:\Program Files\Legato\nsr\dedup\cache" --logfile="C:\Program Files\Legato\nsr\dedup\logs\avtar_save_108880_105144.log" --bindir="C:\Program Files\Legato\nsr\bin" --libavctl_path="C:\Program Files\Legato\nsr\bin\libavctl.dll" --ctlcallip=127.0.0.1 --ctlcallport=3808 --stream=::127.0.0.1:3809 --xdrctl --x05=128 --nostdout
2009-11-16 02:20:18 avtar Info <6611>: Successfully connected to 127.0.0.1:3808
2009-11-16 02:20:20 avtar Info <0000>: Backup source path is 'D:\'
2009-11-16 02:20:20 avtar Info <6674>: Starting log file maintenance in "C:\Program Files\Legato\nsr\dedup\logs"
2009/11/16-01:20:20.04699 [xdrctl_recv]  ERROR: <0296> agent_commands cleanup_logs() unable to remove file 'C:\Program Files\Legato\nsr\dedup\logs\avtar_save_102500_105476.log'!
2009-11-16 02:20:20 avtar Info <6675>: Log file maintenance complete, 0 file(s) removed
2009-11-16 02:20:20 avtar Info <5900>: Workorder received:

 
   
   
   
   
   
   
   
   
   
 

2009-11-16 02:20:20 avtar Info <5946>: File system character encoding is 65001 (UTF-8).
2009-11-16 02:20:20 avtar Info <5143>: Starting snap up at 2009-11-16 02:20:20 W. Europe Standard Time as "NT AUTHORITY\SYSTEM" on "xxxx" (2 CPUs) [3.7.2-59]
2009-11-16 02:20:20 avtar Info <5730>: Entering include/exclude rules.
2009-11-16 02:20:20 avtar Info <5552>: Connecting to Server
2009-11-16 02:20:20 avtar Info <5554>: - Connecting to one node in each datacenter
2009-11-16 02:20:20 avtar Info <5993>: - Connect: Connected to xx.xx.xx.xxx:27000, Priv=0, TCP
2009-11-16 02:20:20 avtar Info <5693>: - Local client time and Server time are significantly different (delta=1970.2680 secs)
2009-11-16 02:20:20 avtar Info <5559>: - Trying connection xx.xx.xxx.xxx:27000
2009-11-16 02:20:20 avtar Info <5560>: - Connected to node xx.xx.xxx.xxx:27000, Priv=0, TCP
2009-11-16 02:20:20 avtar Info <5693>: - Local client time and Server time are significantly different (delta=1970.2630 secs)
2009-11-16 02:20:20 avtar Info <5583>: Login User: "User", Domain: "default", Account: "/NetWorker/xxxx.xxx.xxx.xxxx"
2009-11-16 02:20:20 avtar Info <5580>: - Logging in on connection 0
2009-11-16 02:20:20 avtar Info <5582>: - Login successful
2009-11-16 02:20:20 avtar Info <5018>: - Session ID: 1258334420024503
2009-11-16 02:20:20 avtar Info <5550>: Successfully logged into Server (Compression enabled)
2009-11-16 02:20:20 avtar Info <5152>: Snap up of "/" on server "xxx.xxx.xxx.local" for /NetWorker/xxxx.xxx.xxx.xxxx
2009-11-16 02:20:20 avtar Info <5586>: Loading cache files from C:\Program Files\Legato\nsr\dedup\cache
2009-11-16 02:20:20 avtar Info <5573>: - Loaded cache file C:\Program Files\Legato\nsr\dedup\cache\d5e1570eb0f4148eb21ee605ab47bdef24ea681a_f_cache.dat (11,534,880 bytes)
2009-11-16 02:20:20 avtar Info <5573>: - Loaded cache file C:\Program Files\Legato\nsr\dedup\cache\d5e1570eb0f4148eb21ee605ab47bdef24ea681a_p_cache.dat (100,663,840 bytes)
2009-11-16 02:20:21 avtar Info <6426>: Done loading cache files
2009-11-16 02:20:21 avtar Info <6958>: Parsing 'savestream' stream format from path '::127.0.0.1:3809'
2009-11-16 02:35:18 avtar Info <5100>: Status 2009-11-16 02:35:18, 16 files, 309.6 MB (16 files, 39.71 KB, 0.01% new) 120MB 1% CPU 
2009-11-16 02:40:24 avtar Info <5163>: Snapup complete, wrapping-up session with Server
2009-11-16 02:40:24 avtar Info <5156>: Snapup #323 timestamp 2009-11-16 02:07:33, 40 files, 310.1 MB (40 files, 44.27 KB, 0.01% new)
2009-11-16 02:40:24 avtar Info <5540>: Label "939567272", no scheduled expiration
2009-11-16 02:40:24 avtar Info <6083>: Backed-up 310.1 MB in 20.11 minutes: 925 MB/hour (119 files/hour)
2009-11-16 02:40:24 avtar Info <5587>: Updating cache files in C:\Program Files\Legato\nsr\dedup\cache
2009-11-16 02:40:24 avtar Info <5069>: - Writing cache file C:\Program Files\Legato\nsr\dedup\cache\d5e1570eb0f4148eb21ee605ab47bdef24ea681a_f_cache.dat
2009-11-16 02:40:26 avtar Info <5546>: - Cache update complete C:\Program Files\Legato\nsr\dedup\cache\d5e1570eb0f4148eb21ee605ab47bdef24ea681a_f_cache.dat (11.0MB of 256MB max)
2009-11-16 02:40:26 avtar Info <5069>: - Writing cache file C:\Program Files\Legato\nsr\dedup\cache\d5e1570eb0f4148eb21ee605ab47bdef24ea681a_p_cache.dat
2009-11-16 02:41:21 avtar Info <5546>: - Cache update complete C:\Program Files\Legato\nsr\dedup\cache\d5e1570eb0f4148eb21ee605ab47bdef24ea681a_p_cache.dat (96.0MB of 128MB max)
2009-11-16 02:41:21 avtar Info <5157>: Finished at 2009-11-16 02:41:21 W. Europe Standard Time, Elapsed time: 0000h:21m:03s
2009-11-16 02:41:21 avtar Info <6149>: Error summary: 1 error: 296
2009-11-16 02:41:21 avtar Info <6606>: Sending wrapup message to agent
2009-11-16 02:41:21 avtar Info <5314>: Command completed (1 error, exit code 10020: Completed with errors, client log should be examined)

Here is your culprit...

It looks like perhaps this log file may be still getting accessed by another program. Not something that will fail your backups but certainly will report "Completed with errors".

If you are still concerned or still run into the issue on an ongoing bases I would contact Support, specifically the Avamar experts within, and they shoudl be able to help you get a better understanding of the log file amintenance opertaion and why it may be ahving issues opening or truncating or removeing the file...

2009-11-16 02:20:20 avtar Info <6674>: Starting log file maintenance in "C:\Program Files\Legato\nsr\dedup\logs"

2009/11/16-01:20:20.04699 [xdrctl_recv]  ERROR: <0296> agent_commands cleanup_logs() unable to remove file 'C:\Program Files\Legato\nsr\dedup\logs\avtar_save_102500_105476.log'!

2009-11-16 02:20:20 avtar Info <6675>: Log file maintenance complete, 0 file(s) removed

Hope this helps!

Cheers!

Steve

Thank you for support Steve.

My pleasure.

Please do let us know here where you end up with this so we can all get closure!

Have a great day

Hi,

I have escalated to system admin of the server owner since we do not have the access to the box.

Surely I will let you know the action plan taken.