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7 Posts

4602

August 6th, 2012 02:00

Networker+Data Domain+2 Strorage Nodes problem

There is 2 IT location in my bank. I have Networker Server 7.6.4 and Data Domain on primary location. On secundary location I have Storage node and other Data Domain. I backup servers from primary location using primary Storage node and data domain where is created DDBOOST and connected it with Networker server and primary Storage node. There is no problem with that backup. On secondary location DDBOOSt is created on secundary Data domain and it is connected on secundary Storage node. Idea is to backup servers from secondary location to storage on DDBOOST on secondary Data domain usin secondary Storage node. When I start backup there is message:

racun03:index 1 retry attempted

No full backups of this save set were found in the media database; performing a full backup

racun03:index 39077:save: error, no matching devices for save of client `networkertest'; check storage nodes, devices or pools

racun03:index

racun03:index 5777:save: Cannot open save session with networkertest

:  Failed with error(s)

There is a problem with backup of Indexes and Bootstrap. They cannot be backup on secondary Storage node. I create pool for Index an bootstrap on primary Storage node, but there is a same message. Is there any solution?

89 Posts

August 6th, 2012 02:00

Hi,

The issue is described in esg116240, for example:

i) The NetWorker Server is renamed from BKserver to BKserver.domain.com

ii) If you go to Devices > Storage Nodes > you will see BKserver is listed as a Storage Node (Not extBKserver.domain.com)

As a result, the Backup server BKserver.domain.com cannot send the data to Storage Node BKserver

I know BKserver.domain.com is already configured as an alias for BKserver, but for NetWorker they are 2 different hosts.

The solution is:

1- Make a copy of ..\nsr\res\nsrdb
2- Open NMC > Devices > Storage Node > Delete BKserver and all the Libraries and Drives listed underneath it.
3- Scan for new Devices. Now you should see the new Storage Node name matches the NetWorker Server name of BKserver.domain.com
4- Reconfigure the Library.

Now NetWorker will mount the Tapes and you will no longer see the error (no matching devices: check storage nodes, devices or pools)

Please engage EMC Support before you delete the DataDomain devices.

Regards,

Mustafa

17 Posts

August 12th, 2012 22:00

Hello ,

By design networker do not backup bootstrap or index on remote device (storage node device) you have two options:

  1. 1.Create boost devise on secondary data domain which will be managed from backup server  and add in to the relevant pool ,change the storage node section at the client config  to only have the two storage nodes that are performing the backup .In that case only index and bootstrap save sets will be backup on the local device (on backup server)and the rest save sets with actual data will still go to the devices on storage node…it is not the designed way but this is how you can fool the networker.
  2. 2.Second way is to create a group with all the clients that are backuped (beside to the existing groups ) and check the Index only box in group details ,after wards check in the rest of the groups no index box.Then you create a pool for indexes an configure a new device for it also local-device managed (seen by) backup server and not the storage node. (this is the way that EMC recommend-I do not like it ).

Hope it helps you, feel free to ask if something is not understandable.

Regards,

Alexey Dubin  

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