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124 Posts

4144

September 9th, 2014 00:00

NMM SQL DAtbase backup.

HI

I installed the NMM 3.0.1 on our sql server.

The check config was all fine with one warning on a hot fix.

However when i go to add the client to the group. The databases do not show up. The host can resolve the client and visa versa by ip and hostname as well as short name.

So i tried the below commands with successful commands.

Why can i not see the databases in NMC when setting up the client?

C:\Windows\system32>nsrsnap_vss_save -D3vvv -v -?

86745:nsrsnap_vss_save:Version information for C:\Program Files\EMC NetWorker\ns

r\bin\nsrsnap_vss_save.exe:

        Original file name: nsrsnap_vss_save.exe

        Version: 3.0.1.2.280

        Comments: Supporting Microsoft Volume Shadow Copy Service

nsrsnap_vss_save: flag=@

09/09/14 08:44:20.671264 Running in a non-cluster environment

NMM .. current installed NetWorker version for client ALSSQL is 8.1.1. Using _nt

version to check for cluster status.

NMM .. changing backup name ALSSQL to primary name alssql.ialch.co.za for multi

NIC client.

NMM .. started RM session with client.

List of valid saveset entries for APPLICATIONS on client alssql.ialch.co.za ...

Initializing data to display...

NMM .. created RM deposit path C:\Users\IALclad\AppData\Local\Temp\RMDir_9844208

78.

NMM .. RM deposited WMD -- C:\Users\IALclad\AppData\Local\Temp\RMDir_984420878\T

ask Scheduler Writer984423179.xml.

NMM .. RM deposited WMD -- C:\Users\IALclad\AppData\Local\Temp\RMDir_984420878\V

SS Metadata Store Writer984423743.xml.

NMM .. RM deposited WMD -- C:\Users\IALclad\AppData\Local\Temp\RMDir_984420878\P

erformance Counters Writer984424307.xml.

NMM .. RM deposited WMD -- C:\Users\IALclad\AppData\Local\Temp\RMDir_984420878\S

ystem Writer984424868.xml.

NMM .. RM deposited WMD -- C:\Users\IALclad\AppData\Local\Temp\RMDir_984420878\S

qlServerWriter98442687.xml.

NMM .. RM deposited WMD -- C:\Users\IALclad\AppData\Local\Temp\RMDir_984420878\A

SR Writer984426665.xml.

NMM .. RM deposited WMD -- C:\Users\IALclad\AppData\Local\Temp\RMDir_984420878\B

ITS Writer984427234.xml.

NMM .. RM deposited WMD -- C:\Users\IALclad\AppData\Local\Temp\RMDir_984420878\S

hadow Copy Optimization Writer984427791.xml.

NMM .. RM deposited WMD -- C:\Users\IALclad\AppData\Local\Temp\RMDir_984420878\C

OM+ REGDB Writer984428352.xml.

NMM .. RM deposited WMD -- C:\Users\IALclad\AppData\Local\Temp\RMDir_984420878\W

MI Writer984428918.xml.

NMM .. RM deposited WMD -- C:\Users\IALclad\AppData\Local\Temp\RMDir_984420878\R

egistry Writer984429483.xml.

NMM .. RM deposited WMD -- C:\Users\IALclad\AppData\Local\Temp\RMDir_984420878\I

IS Config Writer98443045.xml.

09/09/14 08:44:30.616259 lgto_auth for `nsrexec' succeeded

NMM .. writer ASR Writer is not supported and will not participate in the replic

a. Writers files will be skipped during backup.

09/09/14 08:44:30.643262 lgto_auth for `nsrexec' succeeded

NMM .. writer BITS Writer is not supported and will not participate in the repli

ca. Writers files will be skipped during backup.

09/09/14 08:44:30.669264 lgto_auth for `nsrexec' succeeded

NMM .. Supported writer COM+ REGDB Writer vss type Bootable System State - NMM s

aveset type SYSTEM COMPONENTS:\BootableSystemState.

09/09/14 08:44:30.696267 lgto_auth for `nsrexec' succeeded

NMM .. Supported writer IIS Config Writer vss type System Service - NMM saveset

type SYSTEM COMPONENTS.

09/09/14 08:44:30.720269 lgto_auth for `nsrexec' succeeded

NMM .. writer Performance Counters Writer is not supported and will not particip

ate in the replica. Writers files will be skipped during backup.

09/09/14 08:44:30.748272 lgto_auth for `nsrexec' succeeded

NMM .. Supported writer Registry Writer vss type Bootable System State - NMM sav

eset type SYSTEM COMPONENTS:\BootableSystemState.

09/09/14 08:44:30.775275 lgto_auth for `nsrexec' succeeded

NMM .. writer Shadow Copy Optimization Writer is not supported and will not part

icipate in the replica. Writers files will be skipped during backup.

09/09/14 08:44:30.804278 lgto_auth for `nsrexec' succeeded

NMM .. SQL db string Microsoft SQL Server 2012 (SP1) - 11.0.3000.0 (X64)

        Oct 19 2012 13:38:57

        Copyright (c) Microsoft Corporation

        Standard Edition (64-bit) on Windows NT 6.1 (Build 7601: Service P

ack 1) (Hypervisor)

for ALSSQL.

NMM .. SQL instance ALSSQL  -- is type  SQL_SQL .. SQL databases. .

NMM .. Supported writer SqlServerWriter vss type User Data - NMM saveset type AP

PLICATIONS.

09/09/14 08:44:31.091306 lgto_auth for `nsrexec' succeeded

NMM .. writer System Writer is not supported and will not participate in the rep

lica. Writers files will be skipped during backup.

09/09/14 08:44:31.118309 lgto_auth for `nsrexec' succeeded

NMM .. writer Task Scheduler Writer is not supported and will not participate in

the replica. Writers files will be skipped during backup.

09/09/14 08:44:31.144312 lgto_auth for `nsrexec' succeeded

NMM .. writer VSS Metadata Store Writer is not supported and will not participat

e in the replica. Writers files will be skipped during backup.

09/09/14 08:44:31.171314 lgto_auth for `nsrexec' succeeded

NMM .. writer WMI Writer is not supported and will not participate in the replic

a. Writers files will be skipped during backup.

09/09/14 08:44:31.196317 Running in a non-cluster environment

09/09/14 08:44:31.202317 Running in a non-cluster environment

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09/09/14 08:44:31.653363 Running in a non-cluster environment

09/09/14 08:44:31.659363 Running in a non-cluster environment

"APPLICATIONS:\SqlServerWriter"

"APPLICATIONS:\SqlServerWriter\ALSSQL"

"APPLICATIONS:\SqlServerWriter\ALSSQL\master"

"APPLICATIONS:\SqlServerWriter\ALSSQL\model"

"APPLICATIONS:\SqlServerWriter\ALSSQL\msdb"

"APPLICATIONS:\SqlServerWriter\ALSSQL\ReportServer"

"APPLICATIONS:\SqlServerWriter\ALSSQL\ReportServerTempDB"

"APPLICATIONS:\SqlServerWriter\ALSSQL\CM_IAL"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EnterpriseVaultAudit"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EnterpriseVaultDirectory"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EnterpriseVaultFSAReporting"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EnterpriseVaultMonitoring"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVALSEX1JournalMailboxSt"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVALSEX1PublicFolderStor"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVALSFSDepartmentalStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVALSFSHITDepartmentalSt"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVDefaultMailboxesStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVInactiveFileStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVInactiveMailStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVIncreasedMailboxesStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVITDepartmentStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVPatientDataStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVSeniorManagamentStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVSystemMailboxesStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\ReportServer_EV"

"APPLICATIONS:\SqlServerWriter\ALSSQL\ReportServer_EVTempDB"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVFSAReportingALSFS"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVFSAReportingALSFSH"

"APPLICATIONS:\SqlServerWriter\ALSSQL\coretalk93"

"APPLICATIONS:\SqlServerWriter\ALSSQL\Archive20131126"

"APPLICATIONS:\SqlServerWriter\ALSSQL\IALCH_MICROSOFT_AUDIT"

"APPLICATIONS:\SqlServerWriter\ALSSQL\adaudit"

"APPLICATIONS:\SqlServerWriter\ALSSQL\adauditplus"

102332:nsrsnap_vss_save:Exiting with success.

C:\Windows\system32>

C:\Windows\system32>nsrsnap_vss_save -?

NMM .. changing backup name ALSSQL to primary name alssql.ialch.co.za for multi

NIC client.

List of valid saveset entries for APPLICATIONS on client alssql.ialch.co.za ...

Initializing data to display...

"APPLICATIONS:\SqlServerWriter"

"APPLICATIONS:\SqlServerWriter\ALSSQL"

"APPLICATIONS:\SqlServerWriter\ALSSQL\master"

"APPLICATIONS:\SqlServerWriter\ALSSQL\model"

"APPLICATIONS:\SqlServerWriter\ALSSQL\msdb"

"APPLICATIONS:\SqlServerWriter\ALSSQL\ReportServer"

"APPLICATIONS:\SqlServerWriter\ALSSQL\ReportServerTempDB"

"APPLICATIONS:\SqlServerWriter\ALSSQL\CM_IAL"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EnterpriseVaultAudit"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EnterpriseVaultDirectory"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EnterpriseVaultFSAReporting"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EnterpriseVaultMonitoring"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVALSEX1JournalMailboxSt"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVALSEX1PublicFolderStor"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVALSFSDepartmentalStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVALSFSHITDepartmentalSt"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVDefaultMailboxesStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVInactiveFileStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVInactiveMailStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVIncreasedMailboxesStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVITDepartmentStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVPatientDataStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVSeniorManagamentStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVSystemMailboxesStore"

"APPLICATIONS:\SqlServerWriter\ALSSQL\ReportServer_EV"

"APPLICATIONS:\SqlServerWriter\ALSSQL\ReportServer_EVTempDB"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVFSAReportingALSFS"

"APPLICATIONS:\SqlServerWriter\ALSSQL\EVFSAReportingALSFSH"

"APPLICATIONS:\SqlServerWriter\ALSSQL\coretalk93"

"APPLICATIONS:\SqlServerWriter\ALSSQL\Archive20131126"

"APPLICATIONS:\SqlServerWriter\ALSSQL\IALCH_MICROSOFT_AUDIT"

"APPLICATIONS:\SqlServerWriter\ALSSQL\adaudit"

"APPLICATIONS:\SqlServerWriter\ALSSQL\adauditplus"

102332:nsrsnap_vss_save:Exiting with success.

C:\Windows\system32>

1.7K Posts

September 9th, 2014 02:00

Hi,

UAC has to be disabled.

Have you checked the permissions on SQL for the NT AUTHORITY\SYSTEM user?.

Check screenshot and make sure it matches the permissions granted, if not present please manually add that user.

Also check the same permissions for the current user you are using (the one highlighted on the error message in nsrsqlra.raw log file).

Thank you,

CarlosSQL rights.jpg


1.7K Posts

September 9th, 2014 00:00

Hi there,

This is most likely because the NMM SQL RA (Remote Agent) is not registered correctly.

Try this:

On the SQL server open a command prompt and type the following commands:

nmmnmsqlra -i

Then give it another go.

If still doesn't work, then delete the per information on NW server by typing this:

nsradmin -p nsrexec

nsradmin>. type: nsr peer information

delete name: client_name

delete?y

nsradmin>quit


where client_name is the name of the SQL server.

Thank you,

Carlos

4 Operator

 • 

14.3K Posts

September 9th, 2014 00:00

Did you provide permissions right for service? There is an article about in KB and it applies to SQL 2012.  Next, do you plan to use VDI or VSS?  If VDI, check access via nsrsqlsv command on the client (though your user might have access so at the end of the day - unless you use user for backup - you still need to add permission to access it to service).

4 Operator

 • 

1.3K Posts

September 9th, 2014 00:00

The backup server is on NetWorker 8.1.x too?

When you say your databases are not visible, do you mean to say when you create a client using the NMC client configuration wizard ? Can you provide a screenshot?

Also, i would just create a normal client instance and put the details manually instead of wasting time on getting the wizard work.

1 Rookie

 • 

124 Posts

September 9th, 2014 00:00

c:\Program Files\EMC NetWorker\nsr\bin>nsrnmsqlra -i

43708:nsrnmsqlra:Start time: Tue Sep 09 09:29:59 2014

43621:nsrnmsqlra:Computer Name: ALSSQL     User Name: ialclad

The remote agent resource with the same values already exists.

1.7K Posts

September 9th, 2014 00:00

Sorry, I made a mistake on the command.

To register the Remote Agent (which is the agent to be able to use client wizard for NMM) please run this command:

nsrnmsqlra -i

Thank you,

Carlos

1 Rookie

 • 

124 Posts

September 9th, 2014 00:00

c:\Program Files\EMC NetWorker\nsr\bin>nmmnmsqlra -i

'nmmnmsqlra' is not recognized as an internal or external command,

operable program or batch file.

1 Rookie

 • 

124 Posts

September 9th, 2014 00:00

Yip 8.1

1.7K Posts

September 9th, 2014 00:00

Hi there,

Try to unregister it first, then delete the peer information, and register it again.

To unregister run:

nsrnmsqlra -u

then delete peer information as described above.

Then run this command:

vssclupdate

Then register it again running:

nsrnmsqlra -i

Thank you,

Carlos

1 Rookie

 • 

124 Posts

September 9th, 2014 00:00

SOrry to add it is windows 2008 r2 SQL 2012

1.7K Posts

September 9th, 2014 01:00

Hi,

For SQL 2012 you need to provide the SQL admin credentials (even during client creation using wizard), did you do that?

Also, do you have UAC enabled? If so please disable it.

Also when running the command please run it as admin.

And check the credentials as well in SQL connections.

Thank you,

Carlos

1 Rookie

 • 

124 Posts

September 9th, 2014 01:00

Hi

I have noticed this in my nsrsqlra.raw when i add the client.

I cannot see the service the service replication manager exchange interface to change the log on credentials as suggested by crazyrov.

1 Rookie

 • 

124 Posts

September 9th, 2014 01:00

Hi Carlos

Where do you set the client credentials during wizzard i do not see that.

My networker server properties i have set the user for sql admin and the server as below.

With the user and sql managment studio.

I can connect to sql db.

will have to scheduled reboot for UAC but have done below so far

open secpol.msc on client and:

  1. Navigate to Local Policies -> Security Options.
  2. Change "User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode" to "Elevate without prompting".
  3. Disable "User Account Control: Run all administrators in Admin Approval Mode".
  4. Restart the machine.


1 Rookie

 • 

124 Posts

September 10th, 2014 04:00

rebooted system and still same error. I have now gone bald or think i may be due to me pulling my hair out.

4 Operator

 • 

14.3K Posts

September 10th, 2014 04:00

Again, have you checked permissions and KB article which discusses this permissions for SQL 2012.

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