nsrnotesv: Error occurs when querying server for Application Information

Question

Does someone got this message : nsrnotesv: Error occurs when querying server for Application Information nsrnotesv: Checking schedule backup failed. when doing a NW backup ( 7.2.1 version) on a windows client (W2003) with NML 2.2.1 module. The same command ( savegrp -I GXX) launched from NW server works perfectly on 2 others notes servers. But on this one I receive this error, even directly on the client with this command: nsnotesv -s server -g GXX D:\Lotus\Domino\Data
ames.nsf Anybody have a clue? Thanks Message was edited by: bertrand tardif

ble1 · Answer

Looks like client has a problem resolving its name in RAP database on server. Is that Domino in cluster perhaps?

ble1 · Answer

What is RAP monitor (if you are talking about feature to monitor changes in RAP database I have no idea how that would be related)?

Anyway, if it fails from client it sounds like either an issue with module configuration or something else global. Do you have file system backup for that client and does it work correctly? If yes, can you say how module is configured and also how the client is configured?

bertrandtardif · Answer

We don't use cluster.Until now we use a standard backup after stopping notes service without a problem.So I don't think, it's name resolving.We don't use RAP Monitor

bertrandtardif · Answer

We have file system backup which works correctly.
to create the new client, i have made a copy of the "normal" client and only add the fields:

save set: "NOTES:";
backup command: nsrnotesv.exe;
application information: \
"MYARGS=-F C:\\exploit\\bao\\logs\\backup_online.log";

We have two others clients which work that way.
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Besides, when I launch "Networker User for Lotus" GUI,
I receive those messages 'Searching for a Networker server' and 'You are not a client of any Networker User' .
With the 'Networker Administrator' GUI, there is no problem .
I don't understand why .

ble1 · Answer

Because you need to feed -s parameter to the client program. Just edit the shortcut and add -s server_name.

As for LNW, try to reinstall module and on server side delete client resource for Notes backup, restart NW and create it again - might be some strange corruption within resources. Perhaps this is too many mights and maybes so you better involve support on this one.

bertrandtardif · Answer

In fact, we had a pb with the long client name. I thought the problem came from the server name. After the correction ( DNS problem), the NML user GUI works correctly.
Its confusing, because NML GUI warns about the server.

NetWorker

nsrnotesv: Error occurs when querying server for Application Information

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