There's some situations where upgrade is not possible, like:

- The client is a cluster
- PowerSnap installed
- License Manager or Console installed
- Some versions of Nw modules installed

Does this client have anything from the above list?

I had the same problem when I tried nsrpush (gave up on it). The problem is when you probe the client with 7.3.2 Build 399 it comes back with a weird version no. Like this:

Client-Name Platform Product Version Packages

xxxxxx linux_x86 NetWorker 7 Man Pages,Client

I installed 7.3.3 on the client, probed again, the version reported correctly, and nsrpush upgraded the client. Since nearly all our clients were at 7.3.2 Build 399 it made nsrpush useless for this upgrade.

Vic