Nsrwatch : giving RPC error

exact error :

Server tru-dp-wynleg.tru.com is unavailable: Remote system error - Connection refused

Hi Toysrus,

What is the NetWorker version on the backup server ?  Is it a new installation environment ? are you logging as root to that machine or normal user ??? Is te installation has been performed by the root account ?

There is something is blocking the communication from the backup server to itself while connectibg to networker components. You need to check the hosts file firstly on the backup server, may be there is an invalid entry for the backup server itself or duplicated entries. Also check if you can run rpcinfo -p servername on the backup server to itself, what is the output. Also try to stop all the NetWorker daemons and renam the /nsr/tmp to tmp.old and restart the daemons again.

Hope this helps,

Thanks,

Ahmed Bahaa

Hi Ahmed

What is the NetWorker version on the backup server ?

7.6.2

Is it a new installation environment ?

Its running enviorement from 2-3 Year

are you logging as root to that machine or normal user ???

1st login via user then go to the root

Is te installation has been performed by the root account ?

Yes

I checked the servers entery and all are fine even rpcinfo is showing all the required port is open.

Finally i stop the networker services and start again, now running fine...

Thanks....

I have another question:

1 if i remove the below folder under path /nsr/res/jobsdb

     rm -rf /nsr/tmp/*

     rm -rf /nsr/res/jobsdb/general

     rm -rf /nsr/res/jobsdb/indication

     rm -rf /nsr/res/jobsdb/savejobs

     rm -rf /nsr/res/jobsdb/ssninfo

will they impact anything?

Hi,

The tmp directory is the NetWorker Temporary files directory which contains a variety of information, from output received by savegroup completion notifications to lock/state files for certain NetWorker resource.

The jobsdb is a database used to house the information for starting and monitoring "jobs" for the server (i.e. backups, clone/staging operations, recover, etc.) as well as client process executions (save, savefs and savegrp) are considered to be  separate jobs.  When these jobs are invoked, the nsrjobd daemon will collect all run-time related information for the job as well as completion information and add these records in the jobsdb.

There is no impact in renaming those folders as they will create new directories once NetWorker service started, You will loose the old information for the server jobs in the jobsdb i mentioned before, while a new database will be created and start to collect all the new information starting from the creation of the new jobsdb.

Hope this helps you.

Ahmed Bahaa