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110 Posts

June 26th, 2013 01:00

Hello

Thanks for your reply.

I got "access denied" when trying to mount the aftd devices after the upgrade.

Will try cmd line to see if I get more useful info.

Thanks

Eivind

2.4K Posts

June 26th, 2013 01:00

Going from NW 7 to 8 will make all AFTD .RO volumes disappear. I am pretty sure something wrong happened during this conversion process. But only you know the details so far. "Access Denied" when running which operation? - But this seems to be history right now.

Let me suggest you run the jobs from the CLI to get all the info. You may also want to add more verbosity. Then look what arguments are really invalid.

CAREFUL - You should never label an AFTD which still contains valid data. This will delete all backups from that media!!!

2.4K Posts

June 26th, 2013 02:00

I am not sure but i would use the parameters so that the device name would be the very last one.

See the CLI Reference manual for details.

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110 Posts

June 26th, 2013 02:00

Hi

This is what I got from cmd line

Mount existing device:

C:\Program Files\Legato\nsr\logs>nsrmm -v -f \\10.220.5.89\diskbackup003 -m

\\10.220.5.89\diskbackup003: Mount operation in progress

\\10.220.5.89\diskbackup003:

39078:nsrmm: RAP error: Cannot open file \\10.220.5.89\diskbackup003\volhdr: Invalid argument

Label a new device:

C:\Program Files\Legato\nsr\logs>nsrmm -vvv -l -f \\10.220.5.89\diskbackup008 -b DiskbackupDXi -y

Using volume name `DiskbackupDXi.008' for pool `DiskbackupDXi'

\\10.220.5.89\diskbackup008: Verify label operation in progress

\\10.220.5.89\diskbackup008:

\\10.220.5.89\diskbackup008: Label without mount operation in progress

\\10.220.5.89\diskbackup008:

39078:nsrmm: RAP error: Cannot open file \\10.220.5.89\diskbackup008\volhdr: Invalid argument

Thanks

Eivind

2.4K Posts

June 26th, 2013 03:00

Despite all local/domain users do not forget that NW has its own security system.

And of course the NW daemons should be started by the SYSTEM user (when the system starts).

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110 Posts

June 26th, 2013 03:00

Hi

Now successfully upgraded to 8.0.2

But, I get access denied when trying to mount the devices.

Will investigate further. Any suggestions are welcome.

C:\>nsrmm -v -f \\10.220.5.89\diskbackup003 -m

\\10.220.5.89\diskbackup003: Mount operation in progress

\\10.220.5.89\diskbackup003:

cannot open file `\\10.220.5.89\diskbackup003\volhdr': Access is denied.

Thanks

E;>

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110 Posts

June 26th, 2013 03:00

Hi

It looks like I figured it out finally.

As I said earlier:

"Then I create a local user with local admin rights and create the same user in AD with the same password."


What I found was that if I let the local user start the service, the domain user would get locked out every time I tried to mount a device.

So, I set the newly created domain admin member account to start the service (earlier I tried the domain admin (administrator) without effect) instead of the local user.


With this new user suddenly every device mounts as it should...


Will now start with the upgrade again, and update here when I get some results.


Thanks

E;>


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110 Posts

June 26th, 2013 04:00

Ok so it seems I finally got it to work.

upgraded to NW8.0.2

Since using a different user to start nsrd in 7.6.3 was the solution I used that also in 8.0.2

That did not work.

Changed to local system to start nsrd.

nsrdb got corrupted (again)

uninstalled 8.0.2

copied back res and mm from 7.6.3 (luckily I made copies)

installed 7.6.3, verified ok, but did not change user starting nsrd (kept local system)

upgraded to 8.0.2

same error : access denied

Then I specified remote user on the device to my domain user.

Now the devices mount !

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