June 9th, 2016 01:00

Follow below article.

https://emcservice--c.na16.visual.force.com/apex/KB_BreakFix_clone?id=kA2j0000000R3tn

OR

Community KB for the same issue.

https://community.emc.com/docs/DOC-44814

NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not

Step 1.

Try to re-register NetWorker Power Shell library for Exchange:

Open command prompt and cd to following location: C:\Windows\Microsoft.NET\Framework64\v4.0.30319

Then run following command: regasm "xxx\EMC NetWorker\nsr\bin\libnmexchmgmt.dll"
***Replace xxx with NetWorker installation path (e.g. C:\Program Files)


If this is not resolving the issue then follow step 2 otherwise you can ignore the step

Step 2.

On NetWorker Server perform following action

  • Start the command prompt as administrator
  • Stop the services: net stop nsrexecd
  • Kill the stale services: taskkill /f /im nsr*
  • Go to 'nsr' directory and rename 'tmp' and /res/jobsdb folder
  • Restart the services: net start nsrd & net start gstd

Hope it will help you

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