Problem contacting Server thats on a new domain

Question

Hi All!

We joined our networker faststart server to a new domain. (domain migration)

Now somehow the "Networker Management Cosole Server" is trying to connect to the old domain.

Error: Problem contacting server "servername.domain.local"

I tried to uninstall the management console but without success. "Error: Application could not be uninstalled"

How can i solve this problem?

I would really appreciate some help please.

Thanks!

Bebo2k · Accepted Answer

Hi Nuen,

In addition to Shivakiran reply ,If the IP address/hostname of the NMC server is modified or protocols such as IPv6

are added or removed, run the gstconfig based on your OS by performing the following:

1. Shut down NMC.

2. Navigate to the NMC bin directory and run the platform-specific command:

• On Windows, go to C:\Program Files\Legato\Management\GST\bin, and run gstconfig.

• On Solaris, as root: LD_LIBRARY_PATH=/opt/LGTOnmc/bin:/opt/LGTOnmc/sybasa/lib

export LD_LIBRARY_PATH

./gstconfig

• On Linux, as root:

LD_LIBRARY_PATH=/opt/lgtonmc/bin:/opt/lgtonmc/sybasa/lib

export LD_LIBRARY_PATH

./gstconfig

• On AIX:

LIBPATH=/opt/lgtonmc/bin:/opt/lgtonmc/sybasa/lib

export LIBPATH

./gstconfig

• On HP-UX:

SHLIB_PATH=/opt/lgtonmc/bin:/opt/lgtonmc/sybasa/lib

export SHLIB_PATH

./gstconfig

Also you can check the following Powerlink KB articles:

https://solutions.emc.com/emcsolutionview.asp?id=esg66739

https://solutions.emc.com/emcsolutionview.asp?id=esg93087

Hope this helps you.

Thanks,

Ahmed Bahaa

pn1lDbv3G612259 · Answer

Hi Nuen,

The error : problem contacting the server : old server can be due to the gstclreport.bat file is pointed to the old server name.

Follow this path:

%PATH%\Program Files\Legato\Management\GST\bin\gstclreport.bat file will show you the HOST environment variable pointing to the old server name.

To correct this problem, go to the %PATH%\Program Files\Legato\Management\GST\bin folder and execute -double click- gstconfig.exe

This should change SET HOST=old_name to SET HOST=current_name. You can reconfirm this by verifying the gstclreport.bat file

If the issue still persists,

then please stop the Networker services

Rename the folders under %PATH%\Program Files\Legato\Management

Clear Java cache

Remove the package from the Control panel : add remove programs

Rename tmp,nsrladb and jobsdb folders

Reinstall the Netwoker console software to the same management folder

configure back the Networker server

Thanks

ShivaKiran

nuen1 · Answer

Thank you a lot guys! it works

NetWorker

Problem contacting Server thats on a new domain

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