problem renaming a client

Question

Hello, I want to rename a client 'clientX' to 'clientY'. Client ID of clientX = x-x-x-x-x-x Normally you have to copy/paste the ID and it works. But I have the following error: Server backups: Found client:cllientY, client id: y-y-y-y-y-y Specify this client id or leave the client id blank .... I think someone has created a clientY in the past. How can I remove the client id y-y-y-y-y-y ? At this moment the clientY doesn't excist. Legato Networker 7.1.3 on Solaris 9 Best regards, Carlo

Jason20 · Accepted Answer

I have seen this too, somehow the clientid and identity of clientY is cached in a non-visible way.
I got around it by creating a new client, say clientZ using the clientid for clientY, which effectively (re)creates and renames clientY as clientZ. You can then properly remove clientZ and/or keep it around for reference.
You are then free to rename your original client.

ble1 · Answer

Steps that you should follow are:- write down client-id of old_name- delete all client resources for old_name- stop NW- move index from old_name to new_name- start NW- create client resource for new_name using new_name as name and old_client_id as new_client_idIn your steps as it seems stop/start step is missing.

amediratta · Answer

I think you should first delete all resoruces for ClientY, restart services and then when you create new clientY - paste the client ID of CLientX there.

nsrhti · Answer

When I look a the client-list, I don't see a clientY. Someone has created the clientY and removed this client in the past. But for some reason networker is still aware of its client id.

nsrhti · Answer

Sorry for the delay.I followed the steps but I have still the problem. But there was something strange. There was already a very old index-directory for the new_client. So I removed this dir old_name to new_name.Is it possible te remove manually client-id 's .Message was edited by: carlo Maesen

ble1 · Answer

It is possible that new_client was once used and does have entries in media database. You can verify that with mminfo command. In such case, if such data is not required, you can remove it from media database using nsrmm command.

ble1 · Answer

It's possible.

nsrhti · Answer

mminfo -q client=new_clientmminfo: no matches found for the queryIs it possible someone has used this once but never started a backup ?

nsrhti · Answer

Are there other ways to remove the client-id ?

nsrhti · Answer

I still have the message:mminfo: no matches found for the query

ble1 · Answer

Client-id should exist to be removed. In your case you don't wish to remove it, but rather move so that is associated with new client name.

If we go back to your first message, what is that you get when you execute:
mminfo -q clientid=y-y-y-y-y-y -r name,client,volume,ssid,savetime,ssretent,group,pool

nsrhti · Answer

OK, thank you for your time.

ble1 · Answer

In that case I can't see from where is getting that message (when followed suggested steps). Have support involved.

xvan_egmond · Answer

Carlo,have you tried running:mminfo -q clientid=y-y-y-y-y ?It appears that networker has indeed once known clientY as client-id y-y-y-y-y, but since all those resources were deleted you don't see it anymore.If the above mminfo command gives results, try deleting all those savesets using:nsrmm -ydS then try copying clientX to clientY goodluck, Xander

nsrhti · Answer

Hi Xander,I already did:mminfo -q clientid=y-y-y-y-y-y -r name,client,volume,ssid,savetime,ssretent,group,poolwithout any results.I think some-one has created the client, but never started a backup.

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problem renaming a client

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