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11 Posts
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5024
April 8th, 2014 19:00
Question on block based backups
Hi,
This is the first time that I use block based backup. When doing this type backup, it always reports "The storage node assigned for the client 'nwclient3.usc.com' is non-Windows." But actually, the OS of storage is windows server 2008 r2 sp1. Is there anything that I miss to configure?
Following is detailed information.
suppressed 1068 bytes of output.
96580:save: BBB exclude list : create/open exclude file set success.
96578:(pid 2436): BBB exclude list : exclude database file path C:\Program Files\EMC NetWorker\nsr\res\{9b3d34a8-bf1a-11e3-ad02-0050562f06f9_bb_ex.db.
102238:(pid 2436): BBB exclude list : Successfully opened exclude file set.
99065:(pid 2436): BBB exclude list : The path E:\System Volume Information\ for the exclude directive was successfully set.
99065:(pid 2436): BBB exclude list : The path E:\ for the exclude directive was successfully set.
99065:(pid 2436): BBB exclude list : The path E:\System Volume Information\ for the exclude directive was successfully set.
99065:(pid 2436): BBB exclude list : The path E:\ for the exclude directive was successfully set.
99065:(pid 2436): BBB exclude list : The path E:\System Volume Information\ for the exclude directive was successfully set.
99065:(pid 2436): BBB exclude list : The path E:\System Volume Information\*.{7cc467ef-6865-4831-853f-2a4817fd1bca}DB\ for the exclude directive was successfully set.
99065:(pid 2436): BBB exclude list : The path E:\System Volume Information\*.{7cc467ef-6865-4831-853f-2a4817fd1bca}ALT\ for the exclude directive was successfully set.
86705:save: Successfully established DFA session with adv_file device for save-set ID '2353302957' (nwclient3.usc.com:E:\).
102746:save: Cannot obtain the resource details of the storage node 'nwstorage.usc.com' from the NetWorker server 'nwserver.usc.com'.
102751:save: The storage node assigned for the client 'nwclient3.usc.com' is non-Windows.
90096:save: save of 'E:\' to 'nwserver.usc.com' failed: The storage node assigned for the client 'nwclient3.usc.com' is non-Windows.
86710:save: Save-set ID '2353302957' (client 'nwclient3.usc.com': save-set 'E:\') will be removed due to previous errors.
102751:save: The storage node assigned for the client 'nwclient3.usc.com' is non-Windows.
0 events found
bingo.1
2.4K Posts
0
April 8th, 2014 21:00
You say: "But actually, the OS of storage is windows server 2008 r2 sp1. Is there anything that I miss to configure?"
The nwserver obviously is 'nwserver.usc.com'.
So what's the OS of the storage node 'nwstorage.usc.com' which is obviously assigned to the client resource?
Yuanyi
11 Posts
0
April 8th, 2014 22:00
The server is nwserver.usc.com, the storage is nwstorage.usc.com. Both of them have same OS.
Castromotorbox
2 Intern
•
217 Posts
0
April 8th, 2014 23:00
Hi Yuaniyi,
This is a permission issue, add the following line in the administrators properties of your networker
group=Administrators,host=nwclient3.usc.com
user=administrator,host=nwclient3.usc.com
user=system,host=nwclient3.usc.com
Hope it's help
Greg
Castromotorbox
2 Intern
•
217 Posts
0
April 9th, 2014 00:00
Hi,
strange, this line in your log:
102746:save: Cannot obtain the resource details of the storage node 'nwstorage.usc.com' from the NetWorker server 'nwserver.usc.com'.
is telling than he didn't get enough permission to get detail of your storage node.
Here is a copy of a chat session I've done with EMC support:
102746:save: Cannot obtain the resource details of the storage node 'XXX' from the NetWorker server 'XXXx.
102751:save: The storage node assigned for the client 'XXX' is non-Windows.
found a CQNW153982
Backup fails with wrong error message
this proper error message that backup failed due to insufficient user permission
added
Set usergroup Users as server only
group=Administrators,host=XXX
user=administrator,host=XXXX
user=system,host=XXXX
Hope it will help you.
Greg
Yuanyi
11 Posts
0
April 9th, 2014 00:00
Hi,
Thanks for you reply. I have added three lines that you provided, but it still fails with same error.
Yuanyi
11 Posts
0
April 9th, 2014 01:00
Hi Greg,
I have confirmed again, I really configured as you said, but unfortunately, it does not work for me.
As you mentioned, it may be a defect which report wrong error messages. Is it possible that other issues cause the same error message?
phavard
8 Posts
0
May 9th, 2014 02:00
Hi, got the same issue and solved it .
Check for the "Client OS type" attribute of the client resource configured as the storage node.
As part of the check to identify the OS type of the storage node, the above attribute is queried. However if the above attribute is not populated with a value, then it is safely assumed to be non-windows and fails the backup.
this is working fine for me now
regards
philippe
dattu1
12 Posts
0
May 9th, 2014 03:00
If the attribute "Client OS type" of the client resource configured as the storage node is not populated, then try performing a backup of the storage node. This should populate the respective attributes.
After this value is populated, please perform block based backups.