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1 Rookie
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14 Posts
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78219
July 11th, 2013 20:00
Athentication error; why = Server rejected credential
Hi,
Currently having some issue in adding clients in Networker backup solution.
Unable to connect to server. Unable to authenticate with server "server name": Authentication error; why = Server rejected credential.
Note: Client Networker agent has been re-install to isolate the issue but no luck. Same error occurred .
No Events found!


amr-sobhy
2 Posts
0
October 1st, 2013 05:00
Resolution
Delete the NSR Peer Information of the NetWorker Server on the client/storage node.
Then delete the NSR Peer Information for the client/storage node from the NetWorker Server.
Please follow the steps given below to delete the NSR peer information on NetWorker Server and on the Client.
nsradmin -p nsrexec
print type:nsr peer information; name:client_name
delete y
(specify the name of the client/storage node in the place of client_name)
nsradmin -p nsrexec
print type:nsr peer information
delete
y
amr sobhy - Egypt
danag2
20 Posts
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October 1st, 2013 13:00
I don't see it asked in any of the previous posts but you don't mention your authentication method. If you are using LDAP/AD integration that error could be caused by several things. One is a bug in Networker 8.0.2 that we discovered and two you could be trying to connect to Networker using a 7.x Console Server to a Networker Server running 8.x, such a combination doesn't support LDAP/AD integrated authentication.
ble1
6 Operator
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14.4K Posts
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56.2K Points
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October 1st, 2013 23:00
Is 8.0.2 bug fixed now?
Allbertik
1 Rookie
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38 Posts
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October 2nd, 2014 01:00
You need delete records (servename) from Clients/Groups & Local Host;
jacob_christian
12 Posts
0
January 25th, 2017 00:00
If issue still exists, delete peer information:
only on the server:
On the networker server:
nsradmin -p nsrexec
print type: nsr peer information; name: name and domaine like this "server.domain.com"
delete
if you tape only the name of the client not the fqdn this procedure do not work
Linamp
1 Rookie
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11 Posts
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September 18th, 2021 10:00
This solution, works for me.
Thanks...