Networker 7.6 VSS SYSTEM FILES: BACKUP FAILED.

Where did you do the update; client, server or both?  As it turns, it says access was denied which may indicate your service is not running as local system or AV was causing issue or something third like VSS issue itself.

Other savesets of VSS completed successfully like:

VSS USER DATAA:

VSS OTHER:

VSS ASR DISK:

VSS SYSTEM SERVICES:

VSS SYSTEM BOOT:

only failed savset is VSS SYSTEM FILESET

Well, the latest release is 7.6.0.6, but let's assume this might not be the solution.  What client parallelism do you use?  Anything more than 2 with VSS might be deadly   So try it with lower parallelism or when it fails try to run restart.  That should give you an idea if this is the problem or not.  Also, make sure to check that services are running as local system.

I update both client as well as server. VSS services is running on the client site.

Ah yes, what sort of Windows is that?  2003?  2008?  Evil R2 perhaps?

And you have VSS patch rollup installed?  Well, that probably does not matter much if you tried the same with VSS disabled....

Hello,

You just have to restart the server where by the VSS backup, this is that the VSS database you have any trash the operating system.

Regards,

Hello Gurmeet,

If the failing client is W2K8 R2, then Windows 2008 Server R2 is only supported by NW 7.5.2, therefore the action plan is as follows:

> Uninstall NW 7.6 from client

> Reboot client (if possible)

> Download NW 7.5.2 (x64) from Powerlink (http://powerlink.emc.com) and install on client

> On the NW Server (NMC GUI) edit the client resource as per esg109691

In the failing client's resource - Apps & Modules property sheet,  add the following in the Backup Command:
save -a '"ignore-all-missing-system-files=yes"'

If the failing client is NOT W2K8 SP2 then the action plan is as follows:

> On the NW Server (NMC GUI) edit the client resource as per esg109691

In the failing client's resource - Apps & Modules property sheet,  add the following in the Backup Command:
save -a '"ignore-all-missing-system-files=yes"'

If the error persist, then you will need to reboot the client that is failing on VSS backups.

Please provide the output of vssadmin list writers from the failing client

Perfect Write up Carlos Rojas.. Thanks for sharing the details

Hi Gurmeet

This looks most likely to be an issue with the VSS System writer.

Have you checked the status of the writers as suggested by deb_ps ?

If system writer is missing please follow the instructions below:

Copy the following commands to Notepad and save the file with a ‘.bat’ extension. Run the .bat file by opening a command prompt and entering the .bat file name.

cd /d %windir%\system32
net stop vss
net stop swprv
regsvr32 /s ole32.dll
regsvr32 /s oleaut32.dll
regsvr32 /s vss_ps.dll
vssvc /register
regsvr32 /s /i swprv.dll
regsvr32 /s /i eventcls.dll
regsvr32 /s es.dll
regsvr32 /s stdprov.dll
regsvr32 /s vssui.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml3.dll
regsvr32 /s msxml4.dll
vssvc /register
net start swprv
net start vss

After this I would recommend a reboot.

ONLY if this doesn't solve the problem then run the following commands:

Takeown /f %windir%\winsxs\temp\PendingRenames /a
icacls %windir%\winsxs\temp\PendingRenames /grant "NT AUTHORITY\SYSTEM:(RX)"
icacls %windir%\winsxs\temp\PendingRenames /grant "NT Service\trustedinstaller:(F)"
icacls %windir%\winsxs\temp\PendingRenames /grant BUILTIN\Users:(RX)
Takeown /f %windir%\winsxs\filemaps\* /a
icacls %windir%\winsxs\filemaps\*.* /grant "NT AUTHORITY\SYSTEM:(RX)"
icacls %windir%\winsxs\filemaps\*.* /grant "NT Service\trustedinstaller:(F)"
icacls %windir%\winsxs\filemaps\*.* /grant BUILTIN\Users:(RX)

net stop cryptsvc
net start cryptsvc

Thank you,

Carlos

Hello Gurmeet Singh

Did you have the chance to try the steps provided?

Could you please let us know the current status?

Thank you,

Carlos

Hello Gurmeet Singh

Did you have the chance to try the steps suggested?

What is the current status?

Thank you,

Carlos