Networker fileserver backup Error

Hi!

Anything beyond those 20 minutes from happening (except the connection to the client through RDP)

Anything beyond those 20 minutes from happening

Does that mean any backup fails which is running longer than 20 minutes ?

if yes, It could happen if your client is unable to maintain the connection with server for longer time. To fix this issue you should change TCP IP keep Alive value for your client.

Please refer to following document to see how to update TCP IP keep Alive value. It will require a reboot.

https://emc--c.na5.visual.force.com/apex/KB_HowTo?id=kA0700000004MR1

Regards,

Pawan

I lost you there!! Can you be more elaborate pleas ?

Sorry, not quite understand what you are asking? !

Mandri wrote: Hi! Anything beyond those 20 minutes from happening (except the connection to the client through RDP)

Are you referring to the group running for more than 20 minutes? Also earlier you said you started the backup with manual mode, were you referring to the starting the group manually on the server or a client initiated backup ?

Update:

Yesterday in 09PM start Task Scheduler and failed. 20 minutes later I visited the RDP client and Networker Console on your computer. Next run manually through the console task. .. Through the 1:40 the task completed successfully.

About TCP IP settings Keep Alive: I spent a lot of time trying to solve a problem with RPC and changed the settings on the server and the client:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\TcpWindowSize=256000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\GlobalMaxTcpWindowSize=16777216

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\KeepAliveInterval=1000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\KeepAliveTime=600000

How much free space do you have on the client?

Hi!

On NMC i set debug mode level5,  I have correctly set? (Or need to run dbgcommand on the server?)

I manually launch using the console on your PC (this is not a server and not the client).

Did not understand what exactly I need to do: Try to delete the peer connection?

Today error (see in NMC): Exited with exit code: Unknown, completion severity: INFORMATION(10), completion status: unexpectedly exited(2)

On client windows application log VSS error:

Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x800706be, The remote procedure call failed.

. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:

   Gathering Writer Data

Context:

   Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}

   Writer Name: Registry Writer

   Writer Instance ID: {be89c20a-9096-440f-ac33-35ddcabe42bd}

Volume Shadow Copy Service error: The shadow copy writer could not communicate with the Shadow Copy publisher. The shadow copy publisher (for example the backup application) might have terminated during the shadow copy process. hr = 0x800706ba, The RPC server is unavailable.

.

Operation:

   Gathering Writer Data

Context:

   Writer Class Id: {4969d978-be47-48b0-b100-f328f07ac1e0}

   Writer Name: BITS Writer

   Writer Instance ID: {94b207c6-729f-4db4-a673-9457c17aa509}

P.S.

On the weekend I planned:

1. run chkdsk on the client,

2. same plan to RAID controller firmware update on client

3 on client install windows update (to fix the error event id 55) http://support.microsoft.com/kb/2754784

Hi

The client is windows server 2008r2. There are 3 drive

С: system, free 50 GB of the 80 GB

D: backup, free 280GB of 1700 GB

E: data, free 2500GB from 5500 GB (the Shadow copy for disk E create and strore on disk F, 1000 GB storage allocated snapshots)

F: data, free 1600GB from 5500 GB