Repopulate index for one client

Question

Hi,

I'm trying to repopulate the client file index for a single client. The command I am using is:

scanner -c HLROTHGFC1 -i rd=hkwhthgfp2:\\.\Tape0

Where "HLROTHGFC1" is the client name and "rd=hkwhthgfp2:\\.\Tape0" the device (device is attached to a remote storage node).

I get the following error message when run:
"scanner: error, read open error: No media in drive."

The appropriate tape is mounted in the drive.

Any ideas on what's amiss?

Mark.

ble1 · Accepted Answer

You can't use scanner from backup server to remote host AFAIK... it is either on server or if from storage node then I guess scanner -s -... But why not using nsrck command? Have you tried that?

fjsacristan · Answer

Mount the media that has the index in rd=hkwhthgfp2:\.\Tape0 and execute:#scanner -i -c client device

fjsacristan · Answer

Does Backup Server know if there is a media mounted in rd=hkwhthgfp2:\\.\Tape0?

Is this media recognized by NetWorker?

If yes, execute #nsrjb -HENvvv (logical reset library).

Unmount/mount the media otherwise.

Launch #scanner -i -c client device

dalms · Answer

The server does know there is media mounted. I can see it via the GUI.I tried a reset and the command again, but got the same message.

dalms · Answer

That's what I really wanted to know. ie. can yoiu run this process from the server to a remote drive. I've now run on a drive local to the server and all is okay.Thank you,

NetWorker

Repopulate index for one client

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