2 Intern

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244 Posts

March 11th, 2008 02:00

Could you please provide the information from applogs directory on the active node for service named pluto?

1 Rookie

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39 Posts

March 11th, 2008 05:00

Thank you for your response. When I run the job again to get the latest from the applog, it isn't updating the nsrsqlsv log so I don't believe the data in the file will be relavant any more...I do have what I am receiving from the email notifications however:

pluto:MSSQL$VENUS: 1 retry attempted
pluto:MSSQL$VENUS:: No full backups of this save set were found in the media database; performing a full backup
* pluto:MSSQL$VENUS: [5812] 03/11/08 08:24:57 pluto is a SQL Virtual Server
* pluto:MSSQL$VENUS: nsrsqlsv: Invalid SQL instance name in a cluster: MSSQL$VENUS:
See the file C:\Program Files\Legato\nsr\tmp\sg\
blank\sso.000040 for details. This file may be removed after Tue Mar 18 08:24:51 2008.

I have checked the sso file it names but that only gives me information already mentioned in the email. When I connect to the SQL instance through management studio, I connect by typing in pluto\venus and everything works.

Thanks again,

253 Posts

March 11th, 2008 07:00

Can you paste here the outcome of net start runned on physical node that contains venus instance?

Thanks.

1 Rookie

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39 Posts

March 11th, 2008 10:00

I can run a client side backup successfully from the client SQL GUI, however the scheduled backups from the server do not work nor do they work through command prompt.

Thanks for your help.

4 Operator

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14.4K Posts

March 11th, 2008 10:00

Just out of curiosity, when you use client side GUI do you see it and can you do the backup?

4 Operator

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14.4K Posts

March 11th, 2008 15:00

Did you try same command line as the one used by GUI? I believe you can see what is used from module log.

1 Rookie

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39 Posts

March 12th, 2008 06:00

Once I ran the backup from the client, I recognized that it was using just the MSSQL: saveset even though it is a named SQL instance. I then went back and re-tryed using only MSSQL: in the saveset field and it worked. My backups are now working fine which is very odd because I had attempted using this saveset before creating this post.

Thank you all for your help.

2 Intern

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244 Posts

March 12th, 2008 07:00

I used to have such situations with tech support for my electronic devices: at home NOT working, at the service point - WORKING :)
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