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3 Posts

1580

April 14th, 2018 09:00

SQL Cluster with FCI can't backup with DDboost

Hi all,

     Can you help me, i can backup SQL Database in SQL Cluster with FCI name but it can't run with DDboost, it make backup slowly and effect to customer ?

Client OS: Windows Server 2012 R2

Networker OS: Windows Server 2012 R2

Networker Version: 9.2.0

Netwoker Client Version: 9.2.0

NMM: 9.2

Data Domain version: 6.0.2.0

SQL Server Database: 2016

4 Operator

 • 

1.3K Posts

April 17th, 2018 00:00

Hi tuanna@nttsolution.com,

              I think it might because of a communication issue between the active node of your cluster and the DD. Can you check if the client direct for filesystem backup of the active node is working as expected ?

3 Posts

April 17th, 2018 01:00

Hi CrazyRov,

     I can't backup filesystem of the active node, but i checked networker client & NMM war installed.

4 Operator

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14.3K Posts

April 19th, 2018 05:00

Of course it is installed - otherwise you would not have SQL backups running.  Why you can't test fs backup?  Idea here is to see if you get same slow response or not.  Next, what kind of SQL backup are you running; via VDI or VSS?  Do you get slow speed only with AAG owned DBs or also local system DBs?

3 Posts

April 25th, 2018 08:00

Ok, I will check.

On Wed, Apr 25, 2018, 22:54 SurajPujari

155 Posts

April 25th, 2018 08:00

Do you have different VLAN's in your setup which segregates Production and Backup?

Can you post the debug logs as you run a Backup for SQL FCI client, would like to see what IP from DD is it sending data to and are they on the same VLAN?

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