you have to add the user "NT AUTHORITY\SYSTEM" sysadmin or you can put a user credentials that has sysadmin permission to the client configuration.

Now I am getting this error message:

suppressed 4607 bytes of output.

38006:(pid 13664):BACKUP DATABASE is terminating abnormally..

98519:(pid 13664): Unable to setup direct save with server system.domain.com: Client 'client.domain.com' is not properly configured on the NetWorker Server..

98519:(pid 13664): Unable to setup direct save with server system.domain.com: Client 'client.domain.com' is not properly configured on the NetWorker Server..

53084:(pid 13664):Processing model failed, the item will be skipped.

37994:(pid 13664):Backing up msdb...

4690:(pid 13664):BACKUP database [msdb] TO virtual_device='Legato#055546de-1000-4e05-b66b-252fb0058a87' WITH name=N'LegatoNWMSQL', description=N'MSSQL:'

98519:(pid 13664): Unable to setup direct save with server system.domain.com: Client 'client.domain.com' is not properly configured on the NetWorker Server..

38008:(pid 13664):Internal system error, please see nsr\applogs\xbsa.messages on the client system for reason.

29085:(pid 13664):Microsoft SQL Server Provider error:

38006:(pid 13664):Write on "Legato#055546de-1000-4e05-b66b-252fb0058a87" failed: 995(The I/O operation has been aborted because of either a thread exit or an application request.).

38006:(pid 13664):A nonrecoverable I/O error occurred on file "Legato#055546de-1000-4e05-b66b-252fb0058a87:" 995(The I/O operation has been aborted because of either a thread exit or an application request.)..

38006:(pid 13664):BACKUP DATABASE is terminating abnormally..

98519:(pid 13664): Unable to setup direct save with server system.domain.com: Client 'client.domain.com' is not properly configured on the NetWorker Server..

53084:(pid 13664):Processing msdb failed, the item will be skipped.

client.domain.com: MSSQL: level=incr, 0 KB 00:00:01,  4-file(s)-processed, 0-file(s)-succeeded

43709:(pid 13664):Stop time: Thu May 28 12:02:31 2015

Backup operation finished with error(s). Refer to the module backup log file for details.

client.domain.com:MSSQL:: retried 2 times.

Hi,

Make sure you add the following alias into the alias field of the client configuration:

QLEXWSESR001.na.ds.lexmark.com

Also check name resolution, it has to work forward and reverse DNS from server to client and vice versa.

Thank you,

Carlos

Hi Carlos,

It is added in the alias field.And it is resolving forward and reverse DNS from server to client and vice versa.

Hi Carlos,

What version of Networker S/w and NMM are you using ?

I am unable to reply to the post on Community but try running the below command on your networker server and retry the backups

1. nsraddadmin -u "host=CLIENTNAME”

Regards

Raghuram

Hi sokundu

Have you checked the XBSA.messages file in /nsr/Applogs ?

Can you please run this command from NW server and attach the output?:

nsradmin -s QLEXWSESR001.na.ds.lexmark.com -p nsrexec

When you get to the nsradmin prompt, please run this command, and capture the output to share it here:

nsradmin>print type: nsrla

Thank you,

Carlos

Hi Carlos

Please find the output of the command:

C:\Windows\system32>nsradmin -s QLEXWSESR001.na.ds.lexmark.com -p nsrexec

NetWorker administration program.

Use the "help" command for help.

nsradmin> print type: nsrla

                        type: NSRLA;

                        name: qlexwsesr001.na.ds.lexmark.com;

              nsrmmd version: ;

             nsrsnmd version: ;

NW instance info operations: ;

       NW instance info file: ;

          installed products: ;

                auth methods: "0.0.0.0/0,nsrauth/oldauth";

           max auth attempts: 8;

               administrator: Administrators,

"group=Administrators,host=qlexwsesr001.na.ds.lexmark.com";

                        arch: Windows Server 2008;

                 kernel arch: AMD_X8664;

                    CPU type: AMD_X8664;

                machine type: server;

                          OS: Windows Server 2008 6.0;

           NetWorker version: 8.1.1.5.Build.306;

              client OS type: Windows NT Server on Intel;

                        CPUs: 4;

                     MB used: 123475;

                  IP address: 157.184.229.89, 10.250.1.246;

nsradmin>