Hello moin!

This is a Microsoft issue, which is frusterating at time.

There are two articles that EMC has for this issue.  There is not clear answer, except a work around to reboot the affect machine (client) to clear the issue.

http://solutions.emc.com/EMCSolutionView.asp?id=esg100684&usertype=C

http://solutions.emc.com/EMCSolutionView.asp?id=esg100684&usertype=C

Something that may give you a clearer answer is to render the daemon.raw file on the client and see what error messages are being listed.

To render the file, do the following:

All on the client:

Browse to the nsr\logs directory

Copy and paste the daemon.raw file

Rename the file from copy of daemon.raw to another name - best practice:  daemon.raw_date.raw

open command line

cd to the location of the daemon_date.raw file

run the nsr_render_log command:

     nsr_render_log daemon_date.raw daemon_date.log

This will create a readable version of the contents of the daemon.raw file.  You can open it with wordpad or notepad and look for errors to help you narrow down the cause of the issues.

Once you fins the issues, if you have any more questions, post here again with the error messages you found and we will see what we can do the help resolve this for you.

Mark

Hi,

We did all this provided solution..but didn't work.

Any other solution.

Moin Mansuri

Hello Moin,

I think this is an OS issue rather than NetWorker, where some temporary registry entries don't get deleted, so my suggestions would be:

1.- Reboot the affected client (to force the deletion of those registry entries) and run a new backup.

If that doesn't solve the issue then check this Microsoft article:

http://support.microsoft.com/kb/906952/en-us

Thank you.

Carlos.

moin,

Did you render the daemon.raw file on the client?  That will give you a lot more information to work with.