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October 18th, 2006 06:00
System State Backup Error
We receive this error on one of our clients each and every time we run a backup. Our client is running Windows 2003 Server on an IBM x366 64 bit processor. Both the backup server and client are running Windows 2003 Server with Networker 7.1.2 installed. Any suggestions would be appreciated.
Error_______________________________________________________
NetWorker savegroup: (alert) Special completed, total 1 client(s), 0 Hostname(s) Unresolved, 1 Failed, 0 Succeeded. (client Failed) Restart time: Wed Oct 18 09:00:54 2006
End time: Wed Oct 18 09:02:42 2006
--- Unsuccessful Save Sets ---
* client:SYSTEM STATE:\ 1 retry attempted
* client:SYSTEM STATE:\ ASR System Files - AsrCreateStateFile failed - 0x32
* client:SYSTEM STATE:\ ASR System Files - Failed to create the ASR state files
* client:SYSTEM STATE:\ ASR System Files - Error saving
* client:SYSTEM STATE:\ Registry - Error saving
* client:SYSTEM STATE:\ save: RPC error: RPC cannot encode arguments
* client:SYSTEM STATE:\ save: save of SYSTEM STATE:\ to "backup server name" failed
--- Successful Save Sets ---
"backup server name": index:client level=9, 55 MB 00:00:08 45 files
Error_______________________________________________________
NetWorker savegroup: (alert) Special completed, total 1 client(s), 0 Hostname(s) Unresolved, 1 Failed, 0 Succeeded. (client Failed) Restart time: Wed Oct 18 09:00:54 2006
End time: Wed Oct 18 09:02:42 2006
--- Unsuccessful Save Sets ---
* client:SYSTEM STATE:\ 1 retry attempted
* client:SYSTEM STATE:\ ASR System Files - AsrCreateStateFile failed - 0x32
* client:SYSTEM STATE:\ ASR System Files - Failed to create the ASR state files
* client:SYSTEM STATE:\ ASR System Files - Error saving
* client:SYSTEM STATE:\ Registry - Error saving
* client:SYSTEM STATE:\ save: RPC error: RPC cannot encode arguments
* client:SYSTEM STATE:\ save: save of SYSTEM STATE:\ to "backup server name" failed
--- Successful Save Sets ---
"backup server name": index:client level=9, 55 MB 00:00:08 45 files
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ble1
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October 18th, 2006 06:00
smora1
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October 18th, 2006 08:00
This client is a physical node of a cluster? O.S. is in English?
ble1
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October 18th, 2006 12:00
srobinson6
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October 19th, 2006 05:00
dgreggs1
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October 19th, 2006 05:00
Is the client that is having the error running the Legato Networker 64bit client or the 32bit client in emulation mode?
ble1
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October 19th, 2006 06:00
srobinson6
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October 19th, 2006 09:00
It's a 64bit client. Thanks