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June 2nd, 2015 21:00

unable to write bootstrap after successful completion of backup

Hello EMC,

i have recently migrated and then upgraded my Net worker environment 

From                                                 To

NW 7.6.4                                          NW 8.2.1

W2K3                                                W2K12r2

after successful completion of migration backup's were running fine despite at the end of the process it was unable to write bootstrap

besides it was giving below error.

verifying for lable operation in progress and then after few minutes ejecting operation in progress.

after some time all shared drives (storage node),physical drivers went into service mode.

kindly help me in this regards.

Regards,

SATISH KAVALA

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1.3K Posts

June 2nd, 2015 23:00

Hi Satish,

     While doing the migration did the hostname of the backup server change ?

     Does the backup fail only for the bootstrap or for any backups ?

     If you have done the migration and are trying to use the system as it is then there is a problem, Delete all the current tape and JB configuration. Then reconfigure the library with drives for the respective storage node. Ensure you see the hard ware on the OS using device management tool and that the inquire command is giving you the proper list of data.

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46 Posts

June 3rd, 2015 00:00

Hello Crazyrov,

we had successfully migrated with out changing backup server name despite we had changed ip address for migrated one.

and after completion of migration we got one challenge that was regarding tape library which is belongs to autochanger  is disabled frequently then we executed one command "Inquire"  and from the output we sort out that control port setting had changed so we changed control port setting with the new one then issue has been resolved and we are able to mount the tape and fine about triggering backup's and running backups as well but at the end of the backup it was unable to write bootstrap and it's giving something like below

Verify lable operation in progress

ejecting in progress

Even we tried with labeling newly still it is been giving same thing

Please Help me

2.4K Posts

June 3rd, 2015 00:00

While migrating the environment, did you need to change the device and/or pool settings?

Do not forget that the bootstrap must be created on a local device attached to the NetWorker server.

6 Operator

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1.3K Posts

June 3rd, 2015 06:00

Could you please delete your library configuration and reconfigure as this is one of the steps that had be done in the migration process.

For the backup you might have been using drives on the storage node which are with the same old configuration. but the tape drive configuration has changed on the backup server as you are on a new different hardware altogether,

So please delete the library configuration and reconfigure again.

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46 Posts

June 3rd, 2015 21:00

yeah i did the same but only tape drives are available in Devices console and it is not showing my storage nodes i already had in my previous backup server besides that all tape volumes along with barcodes and pool,mode details remains same in my new backup server

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46 Posts

June 4th, 2015 01:00

is that drive ordering issue may caused to this issue.

please let me know

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66 Posts

June 4th, 2015 07:00

Go into the media pool you are using, Make sure Store Intex Entries is checked on the Configuration page.

Also on the Selection Criteria/target device list it can not start with rd=

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46 Posts

June 4th, 2015 21:00

Hello @Crazyrov,

i have re-configured my library but my tape volumes screen in devices page showing that

unlabled volumes and

no pool information,

no last access time,

no mode information

,no expiration information.

so, is it means that all my old backup configuration and data has gone.

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46 Posts

June 5th, 2015 00:00

no,  i haven't done yet.

6 Operator

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56.2K Points

June 5th, 2015 00:00

Did you run inventory?

6 Operator

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1.3K Posts

June 5th, 2015 01:00

Please run an inventory.

nsrjb -IIv

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46 Posts

June 5th, 2015 03:00

if i will run this command, then i'll get everything that what i had in my old backup server environment.

could you please describe it little bit more.

Regards,

Kavala

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66 Posts

June 5th, 2015 04:00

You need to pick up the "Command Reference Guide for Networker x.x" Welcome to our world.

nsrjb -lv will load each tape one at a time, check it's barcode against the media database. If it finds it it updates the media database to it's new "same" location. It is the equivalent of on the media list, selecting them all, right clicking and selecting inventory and then checking "force load and verify labels"

You might be able to restore it using a restore of your last bootstrap but I don't know how that will affect it since the jukebox name will has changed... That's a question for support.

If THAT doesn't bring them back the only other option I can think of is scanner. 

Scanner will read the tapes from start to finish, identify safesets and if you ask it to, rebuild the online index. It's been a while since I've had to run it but it looks like scanner -m device (usually a specific drive, but if I remember correctly you can also specify the /dev address of the jukebox.) will rebuild the media database for savesets on that device. Yes it does take a really long time.

Right clicking on a tape and marking it as scan needed is also supposed to force it to scan the volume, but I don't know what it rebuilds, if anything.

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1.3K Posts

June 5th, 2015 05:00

Well as davidtgnome already mentioned, The command reference guide is your best friend as you can head over to the site www. ipnom .com .

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46 Posts

June 8th, 2015 02:00

hello @crazyrov

i am a bit confused and feared to do that and could you please guide me some what about this process please.

i deleted and reconfigured my library but in devices console tab label information and last access time,pool information,mode details were not showing despite in media console tab all those details are available

what it means

Regards,

SK_KAVALA

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