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2218
June 25th, 2012 06:00
VADP backup fails without catching error
Hi there,
I'm having a strange issue with a VADP backup
NW 7.6.3 on a windows host (2008R2) which also acts as VADP proxy.
All the vm's works fine , except for one .
the savegroup fails without throwing an error.
also increasing the level of debug does not seems to help .
Initializing VADP Configuration.
Using bkserver.appl.customer.domain as the VADP proxy server host for client clientname.
Application information attribute VADP_HOST for client clientname is set to "vcenter.appl.customer.domain".
Application information attribute VADP_DISABLE_FLR for client clientname is set to default value of "No".
Application information attribute 'VADP_QUIESCE_SNAPSHOT' for client 'clientname' is set to default value of "Yes".
Application information attribute VADP_BACKUPROOT for client clientname is set to "V:\VADP_MOUNT".
Application information attribute VADP_TRANSPORT_MODE for client clientname is set to "san".
Application information attribute VADP_MAX_RETRIES for client clientname is set to "0".
Application information attribute VADP_MAX_BACKOFF_TIME for client clientname is set to "10".
Trying to reset the client resource application information attributes.
Application information attribute VADP_HYPERVISOR for client clientname is set to "vcenter.appl.customer.domain".
Application information attribute VADP_DISABLE_FLR for client clientname is set to 'Yes'.
VC\ESX Host Name : 192.168.179.100
VC\ESX Port : 443
VC\ESX Username : vcbadmin
Mount point : V:\VADP_MOUNT\clientname
Flavor : fullvm
Transport Mode : san
Max retry : 0
Max backoff time : 10
VDDK Install Directory: D:\Program Files\Legato\nsr\plugins\VDDK.
VADP VM-TMP Directory Location: V:\VADP_MOUNT\clientname\clientname\clientname-tmp\letters\1.
Temporary Directory for VM created.
VADP TMP Directory Location: V:\VADP_MOUNT\clientname\clientname\tmp.
Temporary Directory for VADP created.
Temporary vmMntLoc Directory for VADP created.
Performing the backup via the Virtual Center.
Trying to connect to the VM using ipaddr/DNS name 'clientname'.
Performing a FULL Image level backup.
Creating quiesced snapshot for 'clientname'.
Creating snapshot for 'vm-16967' ...
Task is -1% complete
Task is 95% complete
Task is -1% complete
SnapShot created Successfully for VM 'clientname'.
Downloading VM configuration for clientname.
Configuration downloaded successfully for VM 'clientname'.
Following are the details of the client clientname:
VirtualCenter : 192.168.179.100
ESX Server : esxserver13
DataCenter Name : DCname
ConfigDatastore Name : storage-cx340-17
Resourcepool Name : /
Following is the disk information of the client clientname:
Disk 1 Label : Hard disk 1
Disk 1 Size : 60,0 GB
Disk 1 Datastore name : storage-cx340-17
Disk 2 Label : Hard disk 2
Disk 2 Size : 15,0 GB
Disk 2 Datastore name : storage-cx340-14
Disk 3 Label : Hard disk 3
Disk 3 Size : 15,0 GB
Disk 3 Datastore name : storage-cx340-21
Disk 4 Label : Hard disk 4
Disk 4 Size : 15,0 GB
Disk 4 Datastore name : storage-cx340-16
Disk 5 Label : Hard disk 5
Disk 5 Size : 20,0 GB
Disk 5 Datastore name : storage-cx340-14
Disk 6 Label : Hard disk 6
Disk 6 Size : 20,0 GB
Disk 6 Datastore name : storage-cx340-14
Disk 7 Label : Hard disk 7
Disk 7 Size : 80,0 GB
Disk 7 Datastore name : storage-cx340-19
Disk 8 Label : Hard disk 8
Disk 8 Size : 1024,0 MB
Disk 8 Datastore name : storage-cx340-19
Disk 9 Label : Hard disk 9
Disk 9 Size : 2,0 GB
Disk 9 Datastore name : storage-cx340-21
Disk 10 Label : Hard disk 10
Disk 10 Size : 2,0 GB
Disk 10 Datastore name : storage-cx340-11
Disk 11 Label : Hard disk 11
Disk 11 Size : 2,0 GB
Disk 11 Datastore name : storage-cx340-17
Disk 12 Label : Hard disk 12
Disk 12 Size : 2,0 GB
Disk 12 Datastore name : storage-cx340-17
Disk 13 Label : Hard disk 13
Disk 13 Size : 30,0 GB
Disk 13 Datastore name : storage-cx340-22
Total Number of Disks : 13
Obtained the virtual disks for the VM.
Change block tracking is disabled for VM: clientname
File level Recovery from Image level backup is disabled.
Backup of the non-NTFS volume Success.
Cleaningup VADP mount operation.
Deleting snapshot for 'snapshot-33730' ...
Task is -1% complete
Task is 95% complete
Task is -1% complete
Snapshot for VM clientname is deleted.
Temporary directory 'V:\VADP_MOUNT\clientname' for VADP deleted.
any hint ?


coganb
736 Posts
0
June 26th, 2012 00:00
Hi Andrea,
This looks like a successful backup to me. What does the media database say about the backup?
mminfo -q client=[client] - r ssid,name,totalsize,level,ssflags,sumflags,volume -ot
-Bobby
12345fsa
19 Posts
0
June 26th, 2012 05:00
Hi Bobby ,
the only error , which is reported in the all.log file is
77561:savegrp: command 'nsrvadp_save -s bkserver.appl.customer.domain -c clientname -g VMWARE_Retry -LL -m clientname -o "vss:*=off"; -l full -W 78 -N VM:clientname:*FULL* VM:clientname:*FULL*' for client clientname exited with return code 1
but is not very meaningful .
from mminfo i can see for today only one aborted save set (which is caused by myself while stopping the group the first time) .
But for the two additional run that I've done today I cannot see anything from mminfo
mminfo -r ssid,name,savetime,totalsize,level,ssflags,sumflags,volume -ot -q client=clientname
ssid name date total lvl ssflags fl volume
769515516 FULLVM 17/06/2012 283502336500 full vrEF tE VFG134
769515516 FULLVM 17/06/2012 283502336500 full vrEF hE VFG258
65476378 FULLVM 24/06/2012 283502336500 full vF tb VFG064
65476378 FULLVM 24/06/2012 283502336500 full vF hb VFG090
1374266554 FULLVM 26/06/2012 16 full vriF ca VFG065