VBA not registering on Networker

Question

After one of our VBAs crashed I decided to deploy a new one. I turned off the old one so I could reuse the ip-address, updated both the forward and reverse dns and deployed. It all went ok up until the networker registration, which fails with a very generic 'did not complete successfully' error message in the web console of the VBA If i check the daemon.raw log on the Networker I can see these messages: 1193 02.05.2016 11:23:41  0 0 0 5628 5460 0 drt01srv018.tools.ddc.intra nsrd NSR info VBA Registration Notice: NetWorker Server, 'drt01srv018' registration started for VBA 'i19998vap13743.tools.ddc.intra'  82752 02.05.2016 11:23:41  0 0 0 5628 5460 0 drt01srv018.tools.ddc.intra nsrd NSR info Attribute Backup renamed directories enabled for Client resource with in 'save set' 88702 02.05.2016 11:23:41  0 0 0 5628 5460 0 drt01srv018.tools.ddc.intra nsrd NSR info Client ID '7bad9560-00000004-572522b1-572522b0-01fa5000-b758ad56' created for host 'i19998vap13743.tools.ddc.intra'. 112692 02.05.2016 11:23:42  2 20 0 3156 3756 0 drt01srv018.tools.ddc.intra nsrdisp_vba NSR warning Received an SSL connect error from VBA 'i19998vap13743.tools.ddc.intra' for URL 'https://i19998vap13743.tools.ddc.intra:8543/ebr-server/networker/session/connect', retrying request. 112625 02.05.2016 11:23:42  0 20 0 3156 3756 0 drt01srv018.tools.ddc.intra nsrdisp_vba NSR info There was an error related to VBA 'i19998vap13743.tools.ddc.intra', service 'session/connect'. 98215 02.05.2016 11:23:42  0 0 3 3156 3756 0 drt01srv018.tools.ddc.intra nsrdisp_vba NSR info libCURL: function 'curl_easy_perform' returned error 35: 'schannel: next InitializeSecurityContext failed: SEC_E_INTERNAL_ERROR (0x80090304) - The Local Security Authority cannot be contacted' 112625 02.05.2016 11:23:42  0 20 0 3156 3756 0 drt01srv018.tools.ddc.intra nsrdisp_vba NSR info There was an error related to VBA 'i19998vap13743.tools.ddc.intra', service 'session/connect'. 116169 02.05.2016 11:23:42  0 0 3 3156 3756 0 drt01srv018.tools.ddc.intra nsrdisp_vba NSR info Failed to open a connection to 'i19998vap13743.tools.ddc.intra:8543' 116169 02.05.2016 11:23:42  0 0 3 3156 3756 0 drt01srv018.tools.ddc.intra nsrdisp_vba NSR info Failed to open a connection to 'i19998vap13743.tools.ddc.intra:8543' 116169 02.05.2016 11:23:42  0 0 3 3156 3756 0 drt01srv018.tools.ddc.intra nsrdisp_vba NSR info Failed to open a connection to 'i19998vap13743.tools.ddc.intra:8543' 116169 02.05.2016 11:23:42  0 0 3 3156 3756 0 drt01srv018.tools.ddc.intra nsrdisp_vba NSR info Failed to open a connection to 'i19998vap13743.tools.ddc.intra:8543' 0 02.05.2016 11:23:43  5 5 0 3612 2092 0 drt01srv018.tools.ddc.intra nsrdisp_nwbg NSR critical Failed to open a connection to 'i19998vap13743.tools.ddc.intra:8543' 112692 02.05.2016 11:24:31  2 20 0 3468 1328 0 drt01srv018.tools.ddc.intra nsrvmwsd NSR warning Received an SSL connect error from VBA 'i19998vap13743.tools.ddc.intra' for URL 'https://i19998vap13743.tools.ddc.intra:8543/ebr-server/networker/session/connect', retrying request. 112625 02.05.2016 11:24:31  0 20 0 3468 1328 0 drt01srv018.tools.ddc.intra nsrvmwsd NSR info There was an error related to VBA 'i19998vap13743.tools.ddc.intra', service 'session/connect'. 98215 02.05.2016 11:24:31  0 0 3 3468 1328 0 drt01srv018.tools.ddc.intra nsrvmwsd NSR info libCURL: function 'curl_easy_perform' returned error 35: 'schannel: next InitializeSecurityContext failed: SEC_E_INTERNAL_ERROR (0x80090304) - The Local Security Authority cannot be contacted' 112625 02.05.2016 11:24:31  0 20 0 3468 1328 0 drt01srv018.tools.ddc.intra nsrvmwsd NSR info There was an error related to VBA 'i19998vap13743.tools.ddc.intra', service 'session/connect'. 116169 02.05.2016 11:24:31  0 0 3 3468 1328 0 drt01srv018.tools.ddc.intra nsrvmwsd NSR info Failed to open a connection to 'i19998vap13743.tools.ddc.intra:8543' 71193 02.05.2016 11:24:31  0 0 0 5628 5460 0 drt01srv018.tools.ddc.intra nsrd NSR info VBA Registration Alert: NetWorker Server, 'drt01srv018' registration failed for VBA 'i19998vap13743.tools.ddc.intra'  94840 02.05.2016 11:24:31  5 3 17 3468 1328 0 drt01srv018.tools.ddc.intra nsrvmwsd RAP critical Unable to register VBA node: could not assign VBA host i19998vap13743.tools.ddc.intra to vba internal policy, error returned Policy Default failed with the following error: Create and/or update operations failed for the following VBA's: i19998vap13743.tools.ddc.intra  Detailed logs: ; Failed to open a connection to 'i19998vap13743.tools.ddc.intra:8543' I have verified that both forward and reverse lookups are good from the networker server and from the new VBA. FW rules should be all ok since I reused the old ip, but I have verified non the less. I also checked the url mentioned in the log, 'https://i19998vap13743.tools.ddc.intra:8543/ebr-server/networker/session/connect', this is accessible from the networker server. Networker is version 8.2.1.3 and VBA is version 1.1.1.50. Any ideas anybody?

gautamgp · Answer

Hi,

According to the below article, hotfix needs to to applied to fix this issue. Please get in touch with Support.

https://emcservice--c.na16.visual.force.com/apex/KB_BreakFix_clone?id=kA2j0000000R5rP

nerenther · Answer

I cannot access that link unfortunately. Seems to be like that with all EMC links that points to stuff on salesforce

gautamgp · Answer

Please open a SUpport Ticket and give that link to them, they should be able to assist you with it.

NetWorker

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