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VBA returned status of FAILURE: details "VDR_ERROR_KEY:3 EXCEPTION:Custom field could not be defined
Post deploying EBR 1.0.2.16 – Deployment passed all the parameters
The Error Message is Captured as below
Create and/or update operations failed for the following VBA's: emc-vba-ma.campbell-trial-lawyers.com
Detailed logs:
; Could not create/update backup job Default on VBA emc-vba-ma.campbell-trial-lawyers.com, error: VBA returned status of FAILURE: details "VDR_ERROR_KEY:3
EXCEPTION:Custom field could not be defined. com.emc.vdr.exception.VdrException: Custom field could not be defined.
Root exception was:
Custom field could not be defined.
at com.emc.vdr.services.BackupServiceWS.internalCreateBackupJob(BackupServiceWS.java:2236)
at com.emc.networker.business.NwBackupJobBusiness.backupJobCreate(NwBackupJobBusiness.java:142)
at com.emc.networker.rest.NwBackupJobService.backupJobCreate(NwBackupJobService.java:125)
at sun.reflect.NativeMethodAccessorImpl.inv".
But the VMWare Backup Appliance was reflecting there and was showing “Query Pending” I just refreshed the Backup Appliance and it is Vanished.
The Logs Captured from NetWorker management Console is
Alert Monday 12:55:44 PM event vba registration NetWorker Server, 'networker-ma' registration failed for VBA 'emc-vba-ma.campbell-trial-lawyers.com'
Notice Monday 12:54:48 PM event vmware protection policy 'Vmware Protection Policy' 'Default' has been created
Notice Monday 12:54:47 PM event vba registration NetWorker Server, 'networker-ma' registration started for VBA 'emc-vba-ma.campbell-trial-lawyers.com'
NetWorker Server : 8.2.0.1
vCenter : 5.1
EBR : 1.0.2.16
OVA Used : Version 8.1.2, 0.5 TB OVA
Deb_PS
156 Posts
0
March 31st, 2015 02:00
Hi Nicola
Thanks for your reply, I already had a cross check on the below things..
Resolution:
Correct communication VBA, NetWorker Server and vCenter server
Correct name resolution issues if any
Correct user password and location of role that is defined
All looks okay as per the VMWare Integration Guide.. I mean
Please suggest further
ZennaroNicola
85 Posts
0
March 31st, 2015 01:00
Hi
have you edited "note" filed on Virtual Machine?
You cannot edit anything on VBA Virtual Machine
regards,
-Nicola
Deb_PS
156 Posts
0
March 31st, 2015 01:00
No, I have not edited anything in the EBR, Its a new Deployment
ZennaroNicola
85 Posts
0
March 31st, 2015 01:00
please read the following link :
FAQ on VMWare Backups using NetWorker VBA
regards,
-Nicola
Deb_PS
156 Posts
0
March 31st, 2015 01:00
Even Do not see the Extension is registered in MOB
Fayez1
4 Posts
0
April 30th, 2015 08:00
Dear Deb,
I am facing exactly the same issue, and i didnt find except your article that match my case, unfortunatly i couldnt find a solution in this KB solution, i appreciate if you contact me with the solution (if you find one).
EMC support was not able to help me till this moment.
my mail is:
mohammad.fayez@its.ws
thanx in advance
Deb_PS
156 Posts
0
May 27th, 2015 02:00
Hello Mohammed
Are you trying to deploy a 8.1 VBA with NetWorker Server 8.2? if
that is the situation then what is your vcenter version? And ESXi version?
Please confirm the same
Deb
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it as Helpful if it helped you, and mark it as Correct
Answer if it resolved your query
Fayez1
4 Posts
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May 27th, 2015 03:00
Dear Deb
thank you for replying, the problem was solved long time ago, severity one case with networker support didn't help because they look only on networker side, while there should be clear pre-requirements check list to all implementation engineers for VMware environment and Networker.
any way the problem was that VSI was not installed in vcenter, we installed it and problem solved.
BR
Mohammad
Deb_PS
156 Posts
0
May 27th, 2015 03:00
Great.. Thanks for sharing the same.
Thanks..
Deb
Please Like my Post if you liked it, Please Mark it as Helpful if it helped you, and mark it as Correct Answer if it resolved your query