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14949
December 29th, 2003 19:00
3024 SNMP problems
I'm using the Fluke Network inspector to retrieve the statistics on my switches. I have 4 PowerConnect3024's total. Two of them are stacked, and 2 of them are stand-alone. The stand-alone switches work fine. They worked as expected with firmware version 6.04 and work correctly with firmware version 6.12. No snmp information, however, is retrieved from the 2 that are stacked.
The only difference between the switches is that the individual ones are not stacked and have a Boot Rom Version of 4.5.2214. The stacked switches (at least the primary one) have Boot Rom Version of 4.2.
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Andrew_Hicks1
2 Intern
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169 Posts
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January 7th, 2004 12:00
Have you confirmed the SNMP settings for the two stacked 3024s remained correct after stacking the switches? Keep in mind that once stacked, the IP address, SNMP settings, etc. for the master switch are the only ones that apply - the slave switches will show up as separate units in the stack.
I also trust that both members in the stack are at the same firmware revision prior to stacking (we recommend version 6.1.2, due to some SNMP bugs found in 6.0.4)?
Finally, if the two problem 3024s are unstacked, are you able to poll them and receive information from the Fluke device?
Message Edited by DELL-AndrewH on 01-07-2004 08:22 AM
NIMDA
4 Posts
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January 8th, 2004 17:00
Do stacked switches have to be identical? They are both 3024s but have different Boot Loader versions and different processors.
Andrew_Hicks1
2 Intern
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169 Posts
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January 12th, 2004 17:00
The boot loader version *shouldn't* matter, in terms of stacking. Generally, only the firmware version has to match.
With the newer firmware on both sets of 3024s, I do have one suggestion. Try pulling the configuration files from the stack, and from one of the individual 3024s that you can monitor/manage via SNMP. You can then do a side-by-side comparison of the SNMP configuration for the switches, and see if there's some config issue that might be the cause.
NIMDA
4 Posts
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January 15th, 2004 12:00
Andrew_Hicks1
2 Intern
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169 Posts
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January 20th, 2004 18:00
Only recommendation I could make at this time, would be to contact Dell Technical Support to try to resolve the issue. It's possible that you could have some other problem that is preventing the 3024s from reporting correctly, and I feel it is best to work this through the normal troubleshooting channels.
For North American customers, you can reach Dell Technical Support at 1-800-822-8965. International customers will need to contact the appropriate support number for your region.