6248 stack not responding to pings or http

Question

We have a stack of four 6248 switches running v3.3.3.3 firmware, which used to be pingable and I could access via http, but since one of my colleagues did some work on them a few months ago, we can do neither. Although I have access through the serial port, the stack handles all the traffic for our Head Office network, so I'm reluctant to interfere as I don't really know enough to diagnose the issue without affecting all our users and processes.

Any help would be greatly appreciated

Cheers, Stu

DELL-Josh Cr · Answer

Hi, Are you using http and not https? I would check to make sure that it is on and the management ip is still correct.

StuartHarris · Answer

Thanks for the reply, if I do:

show ip interface

I can see the right IP. If I do

show ip http

it says enabled on port 80, whereas:

show ip https

says disabled on port 443

I can't recall if the access we had was http or https, but I would have thought that with the service enabled on the right IP I'd be able to access the GUI from a browser, no?

DELL-Josh Cr · Answer

It looks like http is enabled, so it should be reachable from the ip address assigned to management. Have you rebooted the switch?

vt1012 · Answer

One or two other things to look for. This switch doesn't have an OOB port, so the management by default is VLAN1 (on all ports), unless management was moved to another VLAN. Be sure the port you are ingressing is on the same VLAN. Verify that ping has not been disallowed. If it is, then allow it. If it hasn't then you must be able to ping before http access. Along with pinging, a username and password must be set before you can http or telnet/ssh into the switch. After verifying the user/pw is set, then try http. If it still doesn't work, then try to telnet/ssh to see if that works.

-B

Networking General

6248 stack not responding to pings or http

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