Hi Jord9857,

Make sure that the console settings are correct https://dell.to/34wRmjO

https://dell.to/3ntWSwc

Let us know if you have any additional questions.

This for the Console 9pin to RJ45 console cable?

If so, what do I put in the putty 'serial' box for the RJ45 connection?

Thanks

Whilst having my RJ45 cable plugged in Port 1, USB in my laptop (COM7) - nothing at all on Putty...

The pinout is not necessarily the same as other brands so if it isn’t a cable from us it may not work unless you rewire it.

Could I use a cable like this from the switch console (serial) port to USB connecting to my laptop?

https://www.ebay.co.uk/itm/USB-to-Serial-RS232-Female-9pin-DB9-COM-Adapter-Cable-Converter-Windows-10-8-7/114164243685?_trkparms=aid%3D111001%26algo%3DREC.SEED%26ao%3D1%26asc%3D225114%26meid%3D7f9f55e080d54e14b164cd8fc515cbcc%26pid%3D100667%26rk%3D4%26rkt%3D8%26mehot%3Dpp%26sd%3D303730343362%26itm%3D114164243685%26pmt%3D1%26noa%3D1%26pg%3D2334524%26brand%3DUnbranded&_trksid=p2334524.c100667.m2042&LH_BIN=1

@DELL-Josh Cr 

Thank you for your quick response.

What would you suggest?

I don't want something too expensive or over the top as I've got this 1 dell switch just to play around with and gain experience with.

Thanks

Hello,

I'd think it may work, but it would depend on the software tool to support it. I talked to a buddy of mine on the network team about this sort of conversion, though. He advised me that he'd recommend against it. He's tried a couple of times on some newer models, but apparently, getting the connection established wasn't very easy.

I'd look at a serial cable. I also found this old thread, looks like the OP was running into a similar issue to you. It seems that the Serial cable usage corrected it. If you can, I'd test this.

https://dell.to/3oibfnL