Dell S6000 unsupported module type

Hi,

Is it always module 2? It could be an issue with that power supply slot. If you reseat that power supply with the switch on does it change status?

it is both of them actually, sorry I should have made that clear in my first post.

I tried resetting and it still gives me the same message. here is the the full boot up that it gives me.

Grub 1.99~rc1 (Dell Inc)
Built by build at bsdlab on Sat_Feb_14_01:04:19_UTC_2015
S6000ON Boot Flash Label 3.20.2.0 NetBoot Label 3.20.2.0

Press Esc to stop autoboot ... 0
Booting PRIMARY configuration...

boot device : flash
file : systema (Dell Networking OS system://A
Partition)
WARNING: skipping large memory map entry: 0x100000000/0x140000000/0x1
Copyright (c) 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005,
2006, 2007, 2008, 2009, 2010
The NetBSD Foundation, Inc. All rights reserved.
Copyright (c) 1982, 1986, 1989, 1991, 1993
The Regents of the University of California. All rights reserved.

Dell Networking OS Release 9.7(0.0P1)
NetBSD 5.1_STABLE (S6000ON) #0: Mon Mar 23 10:08:12 PDT 2015
Detecting hardware...done.
WARNING: CHECK AND RESET THE DATE!
route: writing to routing socket: File exists
Mounting /boot
route: writing to routing socket: File exists
add host 127.10.10.13: gateway 127.10.10.13: File exists

RELEASE IMAGE HEADER DATA :
--------------------------
Release Image SW Image Count : 5
Release Image Major-Version : 9
Release Image Minor Version : 7
Release Image Maint Version : 0
Release Image Patch-Version : 0
Release Image Header Size : 140
Release Image Data Size : 59591288
Release Image Platform Type : 11
Release Image Product Name : FTOS-SI-ON
Release Image Checksum Value : 0x72d43c0b
Release Image Header Checksum: 0xba6a8d9e
Release Image Create Year : 2015
Release Image Create Month : 3
Release Image Create Date : 23
Release Image Create Hour : 10
Release Image Create Minute : 13
Release Image Create Second : 44

SOFTWARE IMAGE HEADER DATA :
----------------------------
Software Image[1] Major Version : 9
Software Image[1] Minor Version : 7
Software Image[1] Maint Version : 0
Software Image[1] Patch Version : 0
Software Image[1] Image type : 2
Software Image[1] Header Size : 100
Software Image[1] Img Data Size : 10820550
Software Image[1] Img Orig Size : 10820550
Software Image[1] Family Code : cp
Software Image[1] Img file Name : CPRPLP-RPM-AP-9.7.0.0P1.bin
Software Image[1] Hdr Checksum : 0xb0438e0
Software Image[1] Data Checksum : 0x8712ed38

SOFTWARE IMAGE HEADER DATA :
----------------------------
Software Image[2] Major Version : 9
Software Image[2] Minor Version : 7
Software Image[2] Maint Version : 0
Software Image[2] Patch Version : 0
Software Image[2] Image type : 2
Software Image[2] Header Size : 100
Software Image[2] Img Data Size : 26302405
Software Image[2] Img Orig Size : 72744960
Software Image[2] Family Code : nbsdpcprplp
Software Image[2] Img file Name : NBSDPCPRPLP-RPM-AP-9.7.0.0P1.bin
Software Image[2] Hdr Checksum : 0xa95ae9a8
Software Image[2] Data Checksum : 0xd0b0fe4a

SOFTWARE IMAGE HEADER DATA :
----------------------------
Software Image[3] Major Version : 9
Software Image[3] Minor Version : 7
Software Image[3] Maint Version : 0
Software Image[3] Patch Version : 0
Software Image[3] Image type : 2
Software Image[3] Header Size : 100
Software Image[3] Img Data Size : 17902015
Software Image[3] Img Orig Size : 37160960
Software Image[3] Family Code : nbsdlib
Software Image[3] Img file Name : NBSDLIB-RPM-AP-9.7.0.0P1.bin
Software Image[3] Hdr Checksum : 0x76f9b675
Software Image[3] Data Checksum : 0x9afb3b6a

SOFTWARE IMAGE HEADER DATA :
----------------------------
Software Image[4] Major Version : 3
Software Image[4] Minor Version : 20
Software Image[4] Maint Version : 2
Software Image[4] Patch Version : 0
Software Image[4] Image type : 1
Software Image[4] Header Size : 100
Software Image[4] Img Data Size : 2631534
Software Image[4] Img Orig Size : 2631534
Software Image[4] Family Code : cp
Software Image[4] Img file Name : CPRPLP-RPM-BT-3.20.2.0.bin
Software Image[4] Hdr Checksum : 0x3651a1cc
Software Image[4] Data Checksum : 0x436ccb06

SOFTWARE IMAGE HEADER DATA :
----------------------------
Software Image[5] Major Version : 3
Software Image[5] Minor Version : 20
Software Image[5] Maint Version : 0
Software Image[5] Patch Version : 1
Software Image[5] Image type : 3
Software Image[5] Header Size : 100
Software Image[5] Img Data Size : 1934284
Software Image[5] Img Orig Size : 1934284
Software Image[5] Family Code : cp
Software Image[5] Img file Name : CPRPLP-RPM-SL-3.20.0.1.bin
Software Image[5] Hdr Checksum : 0x328e4eab
Software Image[5] Data Checksum : 0x8cede0f9
Starting Dell Networking OS

00:00:11: %STKUNIT1-M:CP %RAM-6-ELECTION_ROLE: Stack-unit 1 is transitioning to Management Stack-unit.

00:00:12: %STKUNIT1-M:CP %CRYPTO-5-FIPS_SELF_TEST_PASSED: [sysd] FIPS crypto module self-test passed
00:00:12: %STKUNIT1-M:CP %CHMGR-5-STACKUNIT_DETECTED: stack-unit 1 present
00:00:12: %S6000-ON:1 %POLLMGR-2-USER_FLASH_STATE: USB flash disk missing in 'usbflash:'
00:00:17: %STKUNIT1-M:CP %CHMGR-5-LPM_CONFIG: Applying the default IPv6 LPM partition config
00:00:17: %STKUNIT1-M:CP %CHMGR-5-CHECKIN: Checkin from stack-unit 1 (type S6000-ON, 128 ports)

00:00:21: %STKUNIT1-M:CP %RAM-5-STACKUNIT_STATE: Stack-unit 1 is in Active State.
00:00:21: %STKUNIT1-M:CP %CHMGR-5-STACKUNIT_UP: stack-unit 1 is up
00:00:22: %STKUNIT1-M:CP %CHMGR-2-SYSTEM_READY: System ready
00:00:22: %S6000-ON:1 %CHMGR-5-FAN_SPEED_CHANGE: Fan speed changed to 40 % of the full speed
00:00:23: %S6000-ON:1 %CHMGR-2-PSU_FAN_SPEED_CHANGE: PSU_Fan speed changed to 40 % of the full speed
00:00:23: %STKUNIT1-M:CP %CHMGR-5-PEM_INSERTED: Power entry module 1 of unit 1 is inserted
00:00:23: %STKUNIT1-M:CP %CHMGR-1-PEM_UNSUPPORTED_TYPE: Major Alarm:Power entry module 1 of unit 1 is of unsupported type

This device is configured to enter Bare Metal Provisioning (BMP).
BMP will now attempt to download an image, configuration file or boot script using DHCP.

00:00:23: %STKUNIT1-M:CP %CHMGR-0-PS_UP: Power supply 1 in unit 1 is up
00:00:23: %STKUNIT1-M:CP %CHMGR-5-PEM_INSERTED: Power entry module 2 of unit 1 is inserted
00:00:23: %STKUNIT1-M:CP %CHMGR-1-PEM_UNSUPPORTED_TYPE: Major Alarm:Power entry module 2 of unit 1 is of unsupported type
00:00:23: %STKUNIT1-M:CP %CHMGR-0-PS_UP: Power supply 2 in unit 1 is up

This device is in Bare Metal Provisioning (BMP) mode.
BMP is attempting to download an image, configuration file or boot script using DHCP.

To continue with the standard manual interactive mode, it is necessary to abort BMP.
Press A to abort BMP now.
Press C to continue with BMP.
Press L to toggle BMP syslog and console messages.
Press S to display the BMP status.
[A/C/L/S]:

Are the power supplies AC or DC? Are you able to update the software from 9.7 to 9.10?

Yes, since it works otherwise, if was actually both power supplies not working it wouldn’t boot up. 

The power supplies are AC, and I am not able to update to 9.10, you think it might be a software issue?

Hi, I'm just wondering if this was ever resolved?  I have an s6000 ON with the exact same symptoms. I've tried with FTOS 9.14.1.14  and 9.14.2.17 but no luck, so it doesn't appear to be a firmware issue.

Thanks

John

Hell thanks for choosing Dell.
Are you using both PSU units?(• Fan with airflow from the I/O side to the PSU side • Fan with airflow from the PSU side to the I/O side)
https://dell.to/3NuBfcW
Please note that we must use either Fan with airflow from the  I/O side to the PSU side ( or ) Fan with airflow from the PSU side to the I/O side. If you change or mix them the reported issues will be triggered.