Network card not visible in OS

Hello Matteo,

Try this firmware:

Broadcom NetXtreme Network Device Firmware 20.6

https://dell.to/3RMYhiX

This appears to be the same family.

File Format: A text file containing customer friendly fixes and enhancements information

File Name: release.txt

A text file containing customer friendly fixes and enhancements information

https://dell.to/3rH6sTC

2. Linux Drivers:

Linux Tg3 - 3.137q

Hello Matteo,

Do you have a link to the R430 driver you are talking about that you can share?

When you tried the Firmware update in the LifeCycle Controller; Did you use the windows .exe file? That is the one you use there.

Hello how about we update in iDRAC?
I'm assuming the card in the question would be:

BroadCom 5720 
Part #:0FCGN
Part Desc.:CRD,NTWK,DP,BCOM,1G
Card Network, Full Height, PCIe, 1 GbE, Dual Port, BroadCom 5720 1G Adapter, Broadcom

Hello Matteo,

In the DRAC; does it show the current Firmware and MAC address?

Do you have Collect System Inventory on Restart (CSIOR) enabled?

Try :

-boot to F2 -> System Setup -> iDRAC Settings -> Lifecycle Controller to check status

Choose: Lifecycle Controller set to Enabled

Collect System Inventory on Restart set to Enabled.

Cancel Lifecycle Controller Actions set to Yes.

Save exit and reboot

Hello Matteo,

I see this statement in the thread:

"I had the same idea and tried to install one card on a r430. The card is detected on the bios and also on os"

One thing we can confirm from this is it works on a different system board (r430) so possible the R730XD needs a system board replacement.

Do all of these to reset the system board and check results after:

1.Reset iDRAC to defaults then reconfigure

Boot to F2 > iDRAC Settings > Reset iDRAC configurations to defaults. Save exit.

Boot back to F2 > iDRAC Settings > Network.

Configure IP, Subnet and Gateway.

Select correct NIC being used

Default credentials are user: root, password: calvin.

2.Clear NVRAM - there is a map under the lid to show the jumper location. Shut down, Set jumper to the Clear position, power on and Post up to the jumper error, shut down and return jumper to original location.

3.Boot to BIOS to Defaults. Press <F2> on POST, enter System BIOS, Click on the button "Default" in the low-end corner.

Save and exit. Reboot to BIOS and reconfigure any custom settings like Boot mode if needed.

4.Then drain flea power and test results after. (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed). After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in, then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.