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February 7th, 2026 16:15

Powerswitch Dell Z9264F-ON

Hello

I have a Dell Z9264F-ON device but it doesn't have OS10/Sonic. I've searched for service tags that can't be found. Please help 

Thank you 

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February 9th, 2026 02:57

Hi,

 

You will need to access to your Dell Digital Locker also known now as My Account: https://www.dell.com/support/kbdoc/en-my/000131964/how-to-access-your-dell-digital-locker to download your copy of the OS10. If it is not available, I would recommend create a ticket for your switch to the support. 

 

Ref: https://www.dell.com/software-and-subscriptions/fr-fr

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February 9th, 2026 04:11

Hi @DELL-Joey C

I have entered the tag service "cannot be found"

I need OS10 enterpise prepetual, can you help me

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February 9th, 2026 07:47

Hi,

 

Unfortunately, the support here in the community might be able to help out. I would suggest raising a case with support to check if it is possible to obtain the firmware. 

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February 9th, 2026 07:58

Hi

ONIE is already install

OS has not been install

I don't have an OS for Z9264F-ON

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February 9th, 2026 10:26

Hi, if you don't have it on Dell Digitial Locker then I recommend the call your local Dell support for the details. 

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February 9th, 2026 10:50

Hi

How do I contact him? 

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February 9th, 2026 13:04

Maybe those links are helpful Contact Us | Dell USA 

h4165-csc-phonelist-ho.pdf

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