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February 7th, 2026 16:15
Powerswitch Dell Z9264F-ON
Hello
I have a Dell Z9264F-ON device but it doesn't have OS10/Sonic. I've searched for service tags that can't be found. Please help
Thank you
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DELL-Joey C
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February 9th, 2026 02:57
Hi,
You will need to access to your Dell Digital Locker also known now as My Account: https://www.dell.com/support/kbdoc/en-my/000131964/how-to-access-your-dell-digital-locker to download your copy of the OS10. If it is not available, I would recommend create a ticket for your switch to the support.
Ref: https://www.dell.com/software-and-subscriptions/fr-fr
Catur nugroho
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February 9th, 2026 04:11
Hi @DELL-Joey C
I have entered the tag service "cannot be found"
I need OS10 enterpise prepetual, can you help me
DELL-Joey C
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February 9th, 2026 07:47
Hi,
Unfortunately, the support here in the community might be able to help out. I would suggest raising a case with support to check if it is possible to obtain the firmware.
Catur nugroho
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February 9th, 2026 07:58
Hi
ONIE is already install
OS has not been install
I don't have an OS for Z9264F-ON
DELL-Erman O
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February 9th, 2026 10:26
Hi, if you don't have it on Dell Digitial Locker then I recommend the call your local Dell support for the details.
Catur nugroho
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February 9th, 2026 10:50
Hi
How do I contact him?
DELL-Erman O
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February 9th, 2026 13:04
Maybe those links are helpful Contact Us | Dell USA
h4165-csc-phonelist-ho.pdf