m16 R1, not detecting WiFi network

Question

I have an Alienware m16r1 only a few months old, and it has stopped detecting any public networks like my institute Wi-Fi, i.e., it is showing in the available network after turning on the Wi-Fi. The Wi-Fi is only detecting personal networks, like mobile hotspot.

The same network (Institute Wi-Fi) is getting connected to my phone and tablet. Currently, it is getting connected via Ethernet on the laptop.

I have tried updating all the drivers.

crimsom · Answer

Hi @Kira108 welcome to this free user-to-user Alienware laptop discussion forum. Is the Alienware m16 R1 (1/17/2023) Windows 11 Airplane mode feature being used? This gives user a way to disable one or all wireless devices — Wi-Fi, Bluetooth, Global Positioning System (GPS), Near Field Communication (NFC), and cellular — quickly with one button when required, such as when you are boarding a plane or in a place that limits the use of wireless signals. How to enable or disable Airplane mode on Windows 11 | Windows Central.

(edited)

Kira108 · Answer

@crimsom​ thank you for your response, no the airplane mode feature is not on. The laptop is detecting private Wi-Fi networks. And other features, like Bluetooth, is working fine.

M_G_G · Answer

Did you find a solution?  My wife and I have the same sounding issue with our M17s. Thank you

thenappycamper · Answer

@M_G_G​ I just fixed this problem on my M16. -Go to Dell support website and search for your model. -Download the correct wifi driver and install. -Open network settings, reset drivers, and restart. Once you reboot wifi should be available.

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m16 R1, not detecting WiFi network

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