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5350

April 13th, 2004 00:00

BCM V.92 56K Modem Insprion 8600

Hello, I have the following big problem with my modem:

 

I´m using a telephone line where i have to dial a zero to get a dial tone.

whatever i try, the modem does not dial becaue "the line is busy".

i tried to put a "0" before the dialing number (this works with other notebooks on my telephone line),

i tried "," so that the modem waits to dial the rest of the number to get a dial tone, but nothing worked.

I don´t get a dial tone, whatever i try, it fails. Exception: When i dial the number with a ";" at the end of the number,

then the modem dials, but then does not connect to data mode.

 

why is that? it only dials when i put a ";" at the end of the dialing number, but when i do that, i´ll never get online...

(i also reinstalled the modem, nothing changed.)

 

please help, thanks !

 

2 Intern

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7.3K Posts

April 13th, 2004 01:00

Sounds like something in Windows is strange - I would boot to the Windows Safe Mode - F8 while Windows justs starts (choose Safe Mode from the menu) - and go to the Device Manager and delete any/all modem entries.  Then reboot and let the modem be found again and see if that does it.  Also use the Downloads tab above to get the latest driver first loaded before you do the above.  Are you sure it is a Broadcom modem?

3 Posts

May 9th, 2004 23:00

Hi,

Did the last response help your problem? If not, then look for an option that sounds something like 'Check for dialtone' or suchlike - from memory, I think it is somewhere in the modem properties section or the dialup connection properties. This will disable the check for the dialtone before dialling - I have changed it on several of my computers over the past few years, with various operating systems. Unfortunately I am at work and so I can't tell you exactly where it is on my current system :(

Hope it helps

1 Message

September 30th, 2004 16:00

I have a 5150 with the same BCM v.92 Modem and it also gives me a "line is busy" or a "Disconnected" error when I attempt to use the modem. I connect my Laptop to a LAN at work, but I only have Dial-up at home and that is when it messes up.  I have read on a few other posts that the same problem seems to come up.  Two such cases Involved Greece phone lines, but I have a hunch it's more internal.... I have no Idea how to correct the problem but help is needed. 

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