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9272
December 23rd, 2011 04:00
Bought used Latitude; wireless not working
Hi,
The company I work for raffled off some Latitude laptops for charity. I won one of them. The IT people told me that when they get a new computer for the company, they wipe the hard drive clean, then re-install Windows XP Professional and they also install login capability.
I've been able to go in and create a new account for it, so I'm now able to use it. However, the wireless does not seem to work. The switch on the left side for wireless is on. But when I right-click on the wireless icon and then select View Wireless Connections it says
Windows cannot configure this wireless connection - If you want Windows to configure it, start the Wireless Zero Configuration (WZC) service
I have no idea what this means. Can someone help me with this please?
PudgyOne
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December 23rd, 2011 10:00
Deaf Guy,
Try reading...
How can I disable wireless configuration services and enable the Windows XP Wireless Zero Configuration services
Rick
PudgyOne
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December 24th, 2011 22:00
Deaf Guy,
Not sure what the Active Client Agent is. You might try making a system restore point, that way if things don't work correctly, you can come back to what you have.
Hit the Windows key and the R keys at the same time. Type
msconfig
Hit enter, click on startup. You might be able to disable the Active Client Agent from starting there. Remember what you uncheck there. If things don't work, go back and check the boxes.
Worst case, use system restore and it will go back to what you currently have.
Rick
kjnurse
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December 23rd, 2011 05:00
Deaf Guy
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December 23rd, 2011 07:00
OK thanks. I will check these out and will also allow my IT friend to help me too. Appreciate the replies.
speedstep
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December 23rd, 2011 07:00
Many Dells that come with the INTEL PRO SET software and Driver must use the INTEL utility to setup a profile to
attach to a wireless network.
You didnt say which model dell or what model wireless card.
You can unistall all of the software except the driver but I don't recommend that.
Intel(R) PROSet/Wireless WiFi Connection Utility User's Guide
ieee488
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December 23rd, 2011 07:00
Depending on whether you have the Intel or the Dell (Broadcom) wifi card, you need to un-install the related utility program that was installed for the wifi card.
Start Menu -> Settings -> Control Panel -> Add/Remove Programs
Be sure to just uninstall the program and not the driver.
Deaf Guy
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December 23rd, 2011 12:00
OK I disabled and stopped the Dell one and 4 of the Intel Proset one [wireless event; wireless registry; sso; and wifi]. i enabled wireless zero config. re-booted and it still does not work.
Deaf Guy
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December 24th, 2011 02:00
Sir, my mistake - it did work. when i went back and opened up wireless connections, i did not realize that a different error message was on there than the first time. so i followed those and got it to work. thanks very much.
PudgyOne
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December 24th, 2011 03:00
Deaf Guy,
Glad you got it working! :emotion-21: Thanks for posting back.
Take care,
Rick
Deaf Guy
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December 24th, 2011 06:00
Sir, I do have one more question. I have what's called an Active Client Agent in that services section. I don't need it and never use it. If I go into services and disable and stop that, will it not load as well? Will it mess up my computer?
Also, is that services thing similar to the registry - telling the computer what to run and not run, disabling things, and so on? That services area is something totally new to me that I never knew about.
Again, thanks for all of your help.
Deaf Guy
Deaf Guy
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December 25th, 2011 07:00
Thank you I appreciate it. Have a great holiday.
Mike
designerandpublisher.com