Broadcom 570x controller won't install

Question

I've read every related message on this board and googled for the solution, and I can't find it. I reformatted my 600M-- it had not been used prior to formatting-- and installed WinXP Pro. I've installed all the updates and flashed the bios to A17. When I boot up, I get the message New Hardware Detected and Ethernet Controller. It can't find the drivers automatically; I tried downloading Dell's 570x drivers and installing them-- it'll install, but no card will pop up in Network Connections or in Device Manager. I tried using the Add Hardware to install the drivers directly, and my system locks up completely when copying b57xp32.sys to the Windows Drivers folder. I tried downloading the newer 570x drivers from Broadcom's website and using those; my system still locks up. The lights on the port-- they go yellow and orange, otherwise green right before the system locks up. I ran Dell's web system scanner-- under Network, it doesn't even list the Broadcom as an entry, only the wireless and the bluetooth. I checked the BIOS settings, and the onboard NIC is enabled. I've tried removing the drivers entirely, rebooting, and installing the Dell 570x drivers again. Nothing works. Can anyone help?

jmwills · Answer

Did you install either the Notebook Systems Software package or the Chip Set drivers?  The chip set drivers are necessary for the NIC to work.  YOu can either install the CS drivers individually or they are included in the notebook software.

arabia · Answer

Yup, I installed both the NSS and Intel Mobile Chipset updates already.

ucallmebobby · Answer

I have the same problem. Sometimes my computer recognizes the Broadcom controller so I can get on wired LAN. Othertimes it won't. I've tried reinstalling it from the Dell CD, Dell website, and Broadcom website but the same error message comes up:

http://www.filefarmer.com/ucallmebobby/broadcom.jpg

I'm at a loss as to what to do now.

Any suggestions?

arabia · Answer

that's not the problem i have, exactly-- i don't get an error message, ever, when i install the broadcom software from dell; it just doesn't ever actually make my nic work.

Bob Coppersmith · Answer

I (and others) have been having the problems with this NIC for awhile now. Do an advanced search of the forums with "network broadcom 600m problem" and see what I mean.

My system no longer "sees" the NIC. Was sporadic at first, now I can no longer see it in device manager unless I view hidden devices.

jmwills · Answer

This is strange because my install of Vista found the NIC with no problems at all.

Bob Coppersmith · Answer

>This is strange because my install of Vista found the NIC with no problems at all.

Then, it appears, your system does not have "the bug" ours seems to have. It seems a small minority of the NIC Broadcom internal cards/chips have a problem. Long after mine stopped respomnding in Windows XP, the DOS based diagnostic run on boot with F12 saw it & it tested fine. Now it does not see it either.

Networking, Internet, & Bluetooth

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