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asif76

2 Posts

5000

December 29th, 2006 02:00

Can not connect to the Internet

I have an Inspiron 5100 Laptop.
 
Recently I had to reinstall the OS (Windows XP- SP1Home Edition) .
 
I can not get the internet connection to work.  The networking consists of a router and a cable modem,  The system used to work prior to reinstallation.
 
Clicking on Network connection from control panel shows
 
1394 Connection; Lan or HIgh Speed Internet; Enabled; 1394 Net Adapter.
 
Clicking on Properties:
The device use the following
Network Monitor Driver
Internet Protocol (TCP/IP) driver
 
Trouble shooting shows network adapter working.
 
Pin command with the address that wraps around the packets work fine.
 
Device drivers show
 
Ethernet controller with a bold yellow ? (question mark)
 
Clicking on it shows
 
 
 

volcano11

2 Intern

 • 

28K Posts

December 29th, 2006 03:00

As I have posted several hundred times on these forums, after reinstalling Windows the chipset drivers must be the first drivers installed.  Without the chipset drivers, Windows will not be able to recognize or install drivers for many other devices. Once the chipset drivers are installed you need to install the drivers for your network adapter, video adapter, audio adapter, and modem and any other devices on your computer. 
 
Steve

asif76

2 Posts

December 29th, 2006 14:00

Thanks a million.
That was the problem.  The chipset drivers. 
asif76

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