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4490

June 7th, 2006 15:00

Cannot browse internet with wireless on Latitute D505

Hello all:
 
I hope someone out there can help.  One of my users with a Dell Latitude D505 was able to use the built-in wireless to browse the internet a few weeks ago.  After attending a conference, she has been unable to browse the 'net using her wireless connection.
 
I verified that it can connect to a Access Point.  It gets an IP address from the Access Point.  But it cannot browse the internet.  Any ideas?
 

2 Intern

 • 

28K Posts

June 7th, 2006 19:00

Have all possible firewalls been checked to assure that they allow internet access?

Steve

2 Posts

June 7th, 2006 20:00

Thanks for your response.  I found out that the user profile was the problem.  I was able to use the wireless device using another profile.  I ended up saving this user's files on a flash drive, then delete the user.  The recreated user works great.
 
 
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