cannot connect to internet but wireless is connected

 bziceland,

 

First power off the ISP modem/router and the wireless router(if any). Wait 30 seconds, the turn on the ISP modem/router. Then wait 15 seconds, then turn on the wireless router(if any)

 

Restart your computer, the try to connect.

 

What happens?

 

Your computer, operaitng system is? 32-bit or 64-bit?

 

 

Rick

PudgyOne, thanks for replying.  This is the first I have ever used this Dell forum, I actually coudln't figure out how to reply to the thread.  In any case.  I tried your suggestion many many times in the past and today just for the heck of it and no good.  Still have a wireless connection, but cannot get out to the internet.  I have a 32 bit Processor and it's a windows XP media edition.  Yes, this is an old laptop but all else is working and even internet was fine until approx 5 months ago, then boom no more access to IE.  Any more suggestions?

 bziceland,

 

Restart your computer and press F2 at the Dell Screen. Enter the BIOS and look and make sure the wireless adapter is enabled there. Save changes and exit.

 

Did you try running WinSock XP Fix?

 

Hit the Windows key and the R keys at the same time. Type

 

cmd

 

Hit enter. Type  ipconfig /all           ( space between the g and /)

 

Hit enter. Copy and paste the information here.

 

 

Rick

PudgeyOne,

Thank you again for replying.  I have not tried to run the WINSock XP fix.  I can do that now and see what happens.  Not sure if this is the information you were looking for, I hit the F2 on Dell screen and here is what I find.

BIOS Version = A02 (11/06/05)

Wireless Devices is afctory default of ON.

Running ipconfig /all has the following info:

Windows IP Config

Host Name: m1401laptop

Primary DNS suffix =

Node type: Hybrid

IP Routing enabled: NO

WINS Proxy Enabled: NO

Ethernet Adapter Local Area Connection:

Media State:  Media Disconnected

Description: Broadcom 440x 10/100 Integrated Controller

Physical Address: 00-14-22-8D-85-80

Ethernet Adapter wireless Network Connection:

Connection-specific DNS Suffix:

Description: Intel Pro/Wireless 2200BG Network Connection

Physical Address: 00-13-ce-87-5e-e9

Dhcp Enabled: Yes

Autoconfiguration Enabled: Yes

IP Address: 192.168.1.6

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.1.1

DHCP server: 192.168.1.1

DNS server:192.168.1.1

Lease Obtained and Lease Expires 2/22 - 2/23

 

Make sense, looks all ok to me.  Basically seems to have a connection to the router.  btw, when I tried to ping the router it comes up request timed out.  Viewing the wireless connection status displays connection and the activity appears to show packets being sent and the rec'd packets has a number 104 but it doesn't seem to move from the 104 count.  Not sure if that is info that is halpful.  I also tried pining www.google.com but get an error message ping request could not find host www.google.com please check the name and try again.

Going to try Winsock xp fix.  Yes?

 

 

 bziceland,

 

You are connected to your wireless router but you're not connecting to the ethernet.

 

Did you try the power cycle?

 

Download WinSock XP Fix to another computer and then putit on a flash drive or disk. Double click on it. Then click on fix. It should prompt you to restart your computer.

 

Turn off your wireless adapter, press Fn and F2, F2 or switch on computer.Shutdown your computer. Attach the ethernet cable from your computer to the wireless router. Start your computer.

 

Can you go online? If not, try the ethernet cable to the ISP modem/router. Can you go online. If not, try going to a WiFi Hotspot and see if you can connect. Trying to see if it's the ISP modem/router or your computer.

 

 

Rick

Hi,

Ok, I downloaded the winsock xp fix, ran it but still no connection.  No change, no internet.

I then turned off the wireless as you suggested, turned off laptop, connected to the router with ethernet cable and have internet access no problem. 

So what does that mean now?  It's the computer because the router and ISP modem are fine?  But now what?  More help is appreciated.  thanks

Bziceland

 

 

 bziceland,

 

Did you ever setup your wireless router?

 

Your setup should be...

 

wall > ISP modem/router > wireless router(if any) wired/wireless

 

With the ethernet cable still connected to the wireless router, open Internet Explorer. In the address bar type

 

192.168.1.1

 

Hit enter. Log in to your wireless router. (How to login to your wireless router)

 

Try using these Recommended Wireless Router Settings, I use channel 11.

 

Save settings and exit.

 

Power off the wireless router. Power off your Internet Service Providers modem/router. Wait 30 seconds. Power on the ISP modem/router. Wait 15 seconds, then power on wour wireless router.

 

Unplug the ethernet cable from the computer. Turn on the wireless adapter and try to connect. 

 

Can you connect? Setting up/Troubleshooting a Wireless Network has pictures to follow.

 

If not, then we'll have to look at the settings for your wireless adapter.

 

 

Rick