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72 Posts

355401

May 2nd, 2008 00:00

Cannot Connect to Internet - Inspiron 6000 w/XP

I have a Netgear wireless router, a cable modem, and Vonage phoneline.  The wireless router is working perfectly on an IBM laptop.  I cannot get the Inspiron to connect.  My internal wireless card is listed as 1394 Net Adapter.  I don't have a flash drive for my wireless settings so the Network Setup Wizard says to input wireless settings manually on each computer.  I don't know how to do that.

 

Would appreciate any assistance.

6 Operator

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14.4K Posts

May 2nd, 2008 01:00

1394 is not wireless unless you are connected to the firewire port...it is in fact the IEEE connection.

If that is all that is in the network connections then you do not have a working wireless adapter.

I have an intel 2200bg adapter in my 6000..look in device manager and see if there are adapters showing up in there.

 

72 Posts

May 2nd, 2008 10:00

What can I do to connect to the firewall or what should I buy to get wireless?  This is all new to me!!!!!

 

Thanks for assistance.

6 Operator

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14.4K Posts

May 2nd, 2008 11:00

you should all ready have an internal wireless card. How old is your computer...

74 Posts

May 7th, 2008 03:00

that's right, the 1394 adapter is for firewire use and has nothing to do with the wireless connection at all.

Check if your system came with a wireless card/adapter. Check your invoice or something or go to support.dell.com>warranty information, enter your service tag and check it in the ORIG CONFIGURATION tab. if the system was ordered with a wlan card and it's not showing up in the device manager, check it in the BIOS, or call tech support.

72 Posts

May 7th, 2008 23:00

Supposedly have Intel 2200 b/g wireless card.  I found the Intel driver on Dell support, but how can I download on my desktop and transfer to the Inspiron (no internet access) for installation?  I also need to install Notebook system (where to I find this) and all other drivers, since XP Operating System was reinstalled.  How do I know which driver to select for the various installations.....audio, video, communication, input, misc., etc.

 

Thanks so much....if I get this laptop working it will be a miracle.

6 Operator

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14.4K Posts

May 7th, 2008 23:00

Since you cannot connect with the laptop a usb thumb drive is your best option download the driver(s) and use the thumb drive to load  them  into your laptop..

 

Ok since you say you reinstall XP lets see where the system stands.

First what did you use for a reinstalltion disk? Was it the dell restore disk?

We proably have very simular laptops so i might be able to help you get all the correct drivers.

You dont by chance have another Dell disk labled drivers and support or somthing like that do you?

72 Posts

May 8th, 2008 12:00

Oh boy, here goes.  I bought the laptop off Ebay.  The guy tried to help me at first but now won't return my calls.  He had reinstalled XP (don't know how).  When he couldn't guide me over the phone to install the drivers he had me do a recovery back to April 27th, and that didn't help.  Now he won't return my calls.

 

He sent me the following disks: 

Precision WS30 Resource CD (I think that's a desktop and not for the Inspiron)

E173FP LCD Monitor User Documentation

Precision Workstation Resource CD (also not Inspiron)

Reinstalling Dell Tools System Software

Reinstalling Sonic CinePlayer Software

Reinstalling Dell Media Experience

 

What will a USB thumb drive cost me.  I'm already out quite a bit of money for something that isn't working.

You asked about age, I think it is two years old--he said he had it for a year.

 

Thanks again for any help you can offer.....Marilyn

 

 

6 Operator

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14.4K Posts

May 8th, 2008 19:00

Ok appears out system were proably built around the same time so should have very simular hardware..

so do this

Right click on the My computer icon and open device manage. Look in Device manager for any devices that have either a yellow ? or a red X on them and report back

 

As to a tumb drive they are very inexpensive and you can pick them up almost anywhere..prices will be anyware from around $5 to 50 for a larger one.. i would say a 1 gig you should be able to get for between 5-10

The only other way untill we get the laptop connected would be to burn a Cd.

72 Posts

May 8th, 2008 20:00

Thanks so much for assist.  I can burn CDs or I can purchase the drive--what do you suggest?  If you think the drive, would Radio Shack have it, or do I need to go to Best Buy?

 

Yellow ? were as follows:

Other Devices

    Ethernet Controller

    Multi Media Audio Controller

    Network Controller

    PCI Modem

    Video Controller

    Video Controller (VGA compatible)

6 Operator

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14.4K Posts

May 8th, 2008 20:00

Radio shack, Best buy,Staples,Wallmart, just about anywhere..

if you are comfortable making a data cd than that will be fine to..all you realy need is a way to get the files copied onto the laptop from a computer that you can access the net with..

 

OK the reason you cannot connect is because you have no ethernet or network adapters.. let me look and i will post further instructions...

 

72 Posts

May 8th, 2008 21:00

Thanks, Dave, I'm eagerly awaiting info....Marilyn

6 Operator

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14.4K Posts

May 8th, 2008 21:00

lets' start with this one and see if we can at least get your ethernet connection to work. this is the ethernet driver 

Download and install.

72 Posts

May 8th, 2008 22:00

When I burn another CD can the data be added to the first one that I burned, or do I have to use a new disk?

6 Operator

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14.4K Posts

May 8th, 2008 22:00

what  program are you using to burn the cd ?

72 Posts

May 8th, 2008 22:00

OK.  I've installed that download and it shows in Network Adapters. 

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