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14923
November 3rd, 2009 13:00
cannot see the network adapter option in device manager, help.
Hi... long story... got a virus and had to resintall Windows Vista. At first I was able to see the Network Adapter option in Device Manager, but couldn't find a driver. Then somehow when trying to locate a driver, I lost the Network Adapter option. Now I can't even "load" a drive if I had one.
How do I get the Network Adapter option to show in Device Manager so I can load a driver to my Dell Wireless card?
oh btw... this is on a Studio 15 laptop. ... and yes, I have the wireless card switch turned on.
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PudgyOne
9 Legend
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30.3K Posts
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November 3rd, 2009 13:00
keek,
I would have restored my computer this way.
Restoring Your Computer´s Software to the Factory Settings
But since you did it your way, then...
The Desktop/Notebook Utility needs to be installed first(if applicable), then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.
How to Install Drivers in Microsoft® Windows® on Dell Systems
Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.
:emotion-55: Hint :emotion-55: When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.
Desktop System Software or Notebook System Software(if applicable)
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card
QuickSet(Laptop only)
Rick
keek
3 Posts
0
November 3rd, 2009 14:00
Thank you Rick... I will try that. I should have posted last night instead of simply reinstalling the OS, ugggh.
I will load the drivers in the order like you said... and will check back later if I still have problems.
Thank you!!
keek
3 Posts
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November 4th, 2009 04:00
Rick, wanted to thank you!! I downloaded the drivers in the order the page listed, and all is working fine, thank you so much!!!
PudgyOne
9 Legend
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30.3K Posts
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November 4th, 2009 08:00
keek,
GREAT JOB! :emotion-21: Thanks for posting back. Could you mark the verify answer(s) that helped you solve your problem, so if someone else searches the forums, they can see what you did to fix your problem(s).
Take care,
Rick