The Desktop/Notebook Utility needs to be installed first(if applicable), then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.
Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.
:emotion-55: Hint :emotion-55: When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.
Desktop System Software or Notebook System Software(if applicable) Chipset or SMBus driver Processor Driver (if applicable) Video Audio (sound) Input Drivers (keyboard/mouse) Modem Network Card
GREAT JOB! :emotion-21: Thanks for posting back. Could you mark the verify answer(s) that helped you solve your problem, so if someone else searches the forums, they can see what you did to fix your problem(s).
PudgyOne
9 Legend
•
30.3K Posts
1
November 3rd, 2009 13:00
keek,
I would have restored my computer this way.
Restoring Your Computer´s Software to the Factory Settings
But since you did it your way, then...
The Desktop/Notebook Utility needs to be installed first(if applicable), then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.
How to Install Drivers in Microsoft® Windows® on Dell Systems
Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.
:emotion-55: Hint :emotion-55: When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.
Desktop System Software or Notebook System Software(if applicable)
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card
QuickSet(Laptop only)
Rick
keek
3 Posts
0
November 3rd, 2009 14:00
Thank you Rick... I will try that. I should have posted last night instead of simply reinstalling the OS, ugggh.
I will load the drivers in the order like you said... and will check back later if I still have problems.
Thank you!!
keek
3 Posts
0
November 4th, 2009 04:00
Rick, wanted to thank you!! I downloaded the drivers in the order the page listed, and all is working fine, thank you so much!!!
PudgyOne
9 Legend
•
30.3K Posts
0
November 4th, 2009 08:00
keek,
GREAT JOB! :emotion-21: Thanks for posting back. Could you mark the verify answer(s) that helped you solve your problem, so if someone else searches the forums, they can see what you did to fix your problem(s).
Take care,
Rick