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15 Posts

35755

December 21st, 2006 16:00

Can't connect to Internet

I have a laptop and PC that is getting a wireless signal, but it will not connect to internet. I can hook a ethernet cable and I can get internet. Any Help would be appreciated.Here are the settings:
 
Physical Address...C0-A8-01-64
DHCP Enabled....NO
IP Address...fe80::5efe:192.168.1.100%2
Default Gateway...
DNS Server...fec0:0:0:ffe:1%1
                                          2%1
                                         3%1
Net Bios over TCIP...Disable
 
Any help would be appreciated

2 Intern

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28K Posts

December 21st, 2006 17:00

Becuase you didn't post the full ipconfig output, it is unclear if this is from the problem machine or which network adapter it represents.   Whichever one it represents, however, has a problem likely becuase DHCP is set to NO, which means that it will never get an IP address.  Please clarify!
 
Steve

2 Intern

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28K Posts

December 21st, 2006 18:00

Please post the ipconfig /all output in its entirety and all in one place!
 
Steve

15 Posts

December 21st, 2006 18:00

Also, I had these two computers up and running last week, but for some reason I develop this problem in both computer. Hope this information is helpful.

15 Posts

December 21st, 2006 18:00

Thanks for your response, This is what else on the page:
Tunnel adapter automatic Tunneling,Pseudo-Interface
Connection...Specific DNS Suffix
Description...Automatic Tunneling Pseudo- Interface
Physical Address... A9-FE-49-bc
Dhcp Enable...No
IP Address... fe80::5e:169.254.73.100%2
DNS Server... fec0:0:0:ffff::1%1
                                           2%1
                                           3%1
                                           4%1
 
Hope this gives you the infomation that will help you figure out what I have done wrong. I have look at other posts and try to use that info to correct my problems.

15 Posts

December 21st, 2006 19:00


       Physical Address. . . . . . . . . : A9-FE-49-BC
       Dhcp Enabled. . . . . . . . . . . : No
       IP Address. . . . . . . . . . . . : fe80::5efe:169.254.73.188%2
       Default Gateway . . . . . . . . . :
       DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                           fec0:0:0:ffff::2%1
                                           fec0:0:0:ffff::3%1
       NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Automatic Tunneling Pseudo-Interface:
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : C0-A8-01-64
       Dhcp Enabled. . . . . . . . . . . : No
       IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.100%2
       Default Gateway . . . . . . . . . :
       DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                           fec0:0:0:ffff::2%1
                                           fec0:0:0:ffff::3%1
       NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Documents and Settings\Katelyn>
 
Thanks see if this helps and thanks for you time.

15 Posts

December 21st, 2006 19:00

I guess I don't have a clue how to save it to a text file. I right click and copy is not highlighted. And hints on this, I appreciate it.

2 Intern

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28K Posts

December 21st, 2006 19:00

In the command prompt window, move the mouse to the top so the curser is in the blue area.  Right click, choose Edit and then choose - Select All.  Right click in the blue area again, choose Edit and then choose Copy.  Open a reply to this email.  Put the cursor in the area where you would normally type.  Right click and select Paste.
 
Steve

15 Posts

December 21st, 2006 21:00

When I hit run and put cmd and then put in ipconfig/all, this is all that pops up. I was looking at some other posts and where it says"description" theirs talks about their adapter, I have "WLAN 1350 WLAN Mini PCI Card #2", don't know if that helps any. I have got my settings set on IP automatic and DNS Server on automatic.Thanks again.

2 Intern

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28K Posts

December 21st, 2006 21:00

You still didn't get the whole thing.  What you have posted indicates two problems.  First, you need to get rid of IP v6, and second, assuming that what you have posted represents your wireless network adapter (can't be sure until I see the whole thing), you need to set the TCP/IP properties to obtain an IP address automatically.   Try one more time to see if you can post the whole output.
 
Steve

2 Intern

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28K Posts

December 21st, 2006 22:00

Let's uninstall the IP V6, which should not be needed and interferes with other things.  To do this, see the following:
 
 
Then try running the ipconfig /all command again.  This time, you might want to open Notepad, copy the text of the ip command into notepad and then, once you are sure you have the whole thing, copy it out of Notepad and paste it into a reply.
 
Steve

2 Intern

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28K Posts

December 21st, 2006 22:00

That looks a lot better.  But, what it now shows is that you are connected to the router by a wired ethernet connection.   You haven't said which model computer you have.  On some models, the wireless connection is disabled if you are connected by ethernet.  It would be helpful to know which model you have to figuer out if this is normal.   Can you now get a wireless connection if you unplug the ethernet cable?  If you go to Network Connections, right click on your wireless connection and select "View available wireless networks", does your wireless network show up there? 

15 Posts

December 21st, 2006 22:00

       Autoconfiguration Enabled . . . . : Yes
       IP Address. . . . . . . . . . . . : 192.168.1.100
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DNS Servers . . . . . . . . . . . : 66.233.128.5
                                           64.13.48.12
       Lease Obtained. . . . . . . . . . : Thursday, December 21, 2006 6:38:58
PM
       Lease Expires . . . . . . . . . . : Friday, December 22, 2006 6:38:58 PM

Ethernet adapter Wireless Network Connection 3:
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Dell Wireless WLAN 1350 WLAN Mini-PC
I Card #2
       Physical Address. . . . . . . . . : 00-90-96-A3-96-14
       Dhcp Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Autoconfiguration IP Address. . . : 169.254.73.188
       Subnet Mask . . . . . . . . . . . : 255.255.0.0
       Default Gateway . . . . . . . . . :
C:\Documents and Settings\Katelyn>

15 Posts

December 21st, 2006 23:00

Inspiron 1150, No if I unplug, I can't get an internet connection. My wireless connection is showing that I'm connected to the router, but all that shows up is the tool bar and then error message saying page not available.

2 Intern

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28K Posts

December 22nd, 2006 02:00

The last ipconfig output you posted does not show that you are connected to the router.  It shows that Windows is assigning its autoconfiguration IP address which is what it assigns when it cannot get an IP address from the router.  Are you going to answer the other questions I asked in my last reply?
 
Steve

15 Posts

December 22nd, 2006 10:00

yes the networks show up and it says I'm connected to Linksys with excellent signal. The computer is a Dell Insprion 1150 laptop. And yes if I unplug from the cable, I do not have internet. If this didn't answer your questions from the past post, please ask again. Thanks

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