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5221
September 16th, 2003 21:00
Can't dialup my ISP; Help please
This is a second appeal (possibly to Dell Support) for help with the dial-up connection to my ISP.
I inherited a Dell Latitude M233ST notebook (with NT4) (Service Tag Z1P41).Iit was working fine until a few weeks ago when I found that I could not connect to my ISP. So far as I can tell, all other application programs still work well.
When I now click on my desktop Konnection icon to dial-up the ISP, I get this error message:
"Cannot load the Remote Access Connection Manager service. Error 711:
ResMan initialization failure."
Can anyone tell me what this means? What "log" is the message referring to? Can anyone suggest steps I can take to fix (or at least isolate) the malfunction?
I have tried to get help using the modem FAQ on this forum but was unsuccessful.
Thanks for any hand-holding. ... wdc
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Akule50
385 Posts
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September 21st, 2003 14:00
Check out this “Microsoft Knowledge Base Article – 170029” to see if it might help.
Aloha,
Rod
wdc202
25 Posts
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September 25th, 2003 10:00
wdc202
25 Posts
0
December 11th, 2003 13:00
Rod: I just now had the opportunity to try your suggestion. The article tells me to change the mode of the PlugandPlay service to Enabled. But I find the only options on the Dell are Automatic, Manual, and Disabled. My current setting is Automatic. I cannot find an Enabled option. Any suggestions?
Thanks for your help. ... wdc