Can't open Dell Wireless WLAN Card Utility; Nothing happens when clicked

Thanks for responding.

I re-installed this driver:
http://support.dell.com/support/downloads/download.aspx?c=ca&l=en&s=gen&releaseid=R151517&SystemID=INS_PNT_P4_9400&servicetag=&os=WW1&osl=en&deviceid=9806&devlib=0&typecnt=0&vercnt=12&catid=-1&impid=-1&formatcnt=1&libid=5&fileid=202136

- but it had no effect. Is this not the correct one (I'm in Canada)?

Message Edited by risrik on 12-05-2007 02:08 AM

Hi Steve,

I removed it completely, rebooted, and reinstalled the driver (including another reboot). Again when I try to open the Utility nothing happens. I'm assuming I'm installing the correct driver since after installing it the Utility appears in the control panel and under 'Dell Wireless' in the Start Menu. In both cases when you click the Utility, the hourglass comes up for a second and then goes back to a pointer.

Is there something I'm missing?

The Windows Utility creates a new network and wants the Flash Adapter (which is on my home computer). The network already exists and I just need to connect to it. The Windows Utility doesn't offer anywhere to enter my existing Hex key, network name, channel, SSID broadcast, etc. It just asks for a Hex Key and name to create a new network.

Before I had to re-install, I had a little Wireless icon that looked like a fan that would go green if connected and that you could enable or disable. Wired and wireless worked well because the router is right near me. I'm assuming this was the Dell Utility. I don't understand why I can't open it!

Sorry, thought I mentioned that in the first post. I've used this laptop for a couple of years now. I had everything set up just perfect - wired and wireless connected to my already existing network at home (with this Inspiron 9400 and a home desktop). For wireless I would enable the wireless radio and the icon would connect by going green filling in the slots to the degree of connection (poor, fair, good, excellent, etc.).

Last week I decided to re-install Windows and go back to day one, out-of-the-box from Dell. I've got everything back to the way it was, except the Dell Wireless Utility doesn't open in order for me to connect to my network. I'm assuming the Dell Utility is the 'fan shaped' icon that's either green if connected or red if not.

I've had the wireless working since the day I got the laptop so I'm a little perplexed why I'm unable to open the utility and get this thing going. For the time being, I've been wired because the router is right beside me (the home computer uses the adapter because it's further away).

So I'm just trying to get the wireless working again. Since I've re-installed Windows, the laptop is basically as if I was a new Dell client with a new laptop trying to open the utility.

I'm not sure of the order I installed the drivers. If they were installed in the wrong order what can be done to correct it? It's only the wireless utility that I can't open.