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March 28th, 2015 04:00

Cant turn wireless capabilities because the Hardware switch is turned off

I have a Dell Inspiron 15r 5537. I have it for around 8-9 months or so. Everything was fine with it until yesterday when suddenly neither the WiFi nor the ethernet would connect to the network. This is what i did to overcome the issue:
- Troubleshoot the problem, the result was " Wireless capability is turned off - Not Fixed ".
- Checked Intel PROSet Wireless connection utility and tried to enable Wifi, and the result was Hardware Switch is OFF.
- The switch (via Fn + F2) is already on and always was.
- Since i had a presentation coming up soon, i used System restore suspecting it as a windows update that messed things up, and it still didnt work.

-Checked for hardware problems and the result was the Network card is healthy.

- Disabled/Enabled from Device Manager.
- Clean formatted Windows 7. I have original Windows 7 and 8 with keys, fully activated and installed both of them one by one.

The problem still persists. What do i do? 

My drivers are fully updated, the OS is fully activated, every new driver provided by both Dell and Intel have been installed. As you can see i have left no stone unturned. What do i do from now? Thanks.

2 Posts

November 12th, 2016 16:00

Hello !

I have the same problem ,and i have found on the internet that most people have gone for a replacement inside their warranty.

What are we going to do ,that we are outside warranty ?

  • Changed WIFI adapter
  • Formated to Windows 10 and Windows 7 again clean install
  • Took out all the extra peripherals
  • Tried FN+F2 i changed the bios to A09 version
  • I did everything!

But the problem keeps persisting...

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