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14368
March 28th, 2015 04:00
Cant turn wireless capabilities because the Hardware switch is turned off
I have a Dell Inspiron 15r 5537. I have it for around 8-9 months or so. Everything was fine with it until yesterday when suddenly neither the WiFi nor the ethernet would connect to the network. This is what i did to overcome the issue:
- Troubleshoot the problem, the result was " Wireless capability is turned off - Not Fixed ".
- Checked Intel PROSet Wireless connection utility and tried to enable Wifi, and the result was Hardware Switch is OFF.
- The switch (via Fn + F2) is already on and always was.
- Since i had a presentation coming up soon, i used System restore suspecting it as a windows update that messed things up, and it still didnt work.
-Checked for hardware problems and the result was the Network card is healthy.
- Disabled/Enabled from Device Manager.
- Clean formatted Windows 7. I have original Windows 7 and 8 with keys, fully activated and installed both of them one by one.
The problem still persists. What do i do?
My drivers are fully updated, the OS is fully activated, every new driver provided by both Dell and Intel have been installed. As you can see i have left no stone unturned. What do i do from now? Thanks.


petranevo
2 Posts
0
November 12th, 2016 16:00
Hello !
I have the same problem ,and i have found on the internet that most people have gone for a replacement inside their warranty.
What are we going to do ,that we are outside warranty ?
But the problem keeps persisting...