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December 15th, 2005 13:00
Connecting to Microsoft Exchange Server
I am attempting to connect to my company email using Microsoft Office Outlook 2003. After I connect using using my company Network Client (and I know I'm connected because I can get to our Intranet), I then open up Microsoft Outlook and can't get to my email. It askes for my User Name and Password, I type them and hit OK, wait a few seconds and the box comes back asking me for my User Name and Password. I don't receive an error message. It just returns asking me for my User Name and Password.
Any suggestion? Does this have something to do with my McAfee Personal Firewall?
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jmwills
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December 15th, 2005 13:00
webbs
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December 15th, 2005 14:00
jmwills
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12K Posts
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December 15th, 2005 14:00
webbs
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December 16th, 2005 02:00
That's part of my problem. I can't seem to get to the Wizard. I can't even get the application to open. It tells me that it's not an off-line folder so it won't open. I can go into Search and find it there but it still won't let it open. I can get to Properties from Search but I don't see an opportunity to uncheck anything about cached.
Any other thoughts?
jmwills
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December 16th, 2005 02:00
webbs
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December 16th, 2005 23:00
So now I've unchecked the "cached exchange mode" and it did change the situation but I still can get in. Now when I put in my user name and password, hit OK and wait, the same screen comes back to me without an error message; but it wants me to put my user name and password in again. It would continue that for forever. But, if I hit Cancel, it no longer gives me a message about my folder being an online (only) folder. So something change but it's not fixed.
Someone at work suggested that I go into Command promt and ping the server to make sure I had a connect and I do.
Any other suggestions?
jmwills
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December 17th, 2005 06:00
The ping is only good if your logon name to the computer and server are the same (your Domain account). Make absolutely sure your logon name and exchange account name are the same.
Do you have a third party firewall running (Norton or Mcafee)? If so you must configure them to allow traffic on ports 25 and 110.
webbs
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December 17th, 2005 15:00
I will check on the user name and domain issue but I think I'm good there.
I am running a firewall (McAfee). Can you explain what it is I need to do?
jmwills
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December 17th, 2005 18:00
jmwills
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12K Posts
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December 19th, 2005 08:00
aquateam
14 Posts
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December 19th, 2005 08:00
ask administrator the exchange server for correct username and password
webbs
13 Posts
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December 19th, 2005 20:00